CHAPTER 4

Meetings & Office Communication

It’s amazing what you’re saying to others when you just listen.—THOMAS FRIEDMAN

It’s no surprise that most office workers spend a large amount of their time at work in meetings. According to Inc. and the online meeting company Fuze, there are 25 million meetings per day in the U.S., making up 15 percent of an organization’s collective time, with the average employee spending up to four hours per week simply preparing for status update meetings.

They also found that most meetings are unproductive; in fact, executives consider more than 67 percent of meetings a failure, costing businesses more than $37 billion per year for unproductive meetings. Other estimates are even higher. According to Doodle’s ...

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