Commentary by Christopher D. Adams

Christopher D. Adams is a performance consultant and instructional designer with more than 20 years of experience helping clients engage people, apply processes, and implement technology to improve human and organizational performance.


It’s encouraging in this case that Camila and Nolan have the opportunity to work together. Creating a partnership between business and HR is a stated goal of Auruco’s new CEO and a critical enabler of improved performance. But, what is the goal and focus of that partnership? Is it to bring Nolan back in line with HR procedures, or to improve the results of his team?

This case mentions several solutions or tactics that have been or could be put into place with Nolan and ...

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