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Workforce Asset Management Book of Knowledge by Lisa Disselkamp

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Glossary1

A

Acceptance criteria Developed based on requirements for the work packages that create deliverables for a project. Acceptance criteria are the requirements that address the WAM implementation in detail. Predetermined metrics or conditions that must be met for the system to meet defined requirements and organizational expectations.

Access assignments System functions (edit and view capability) to which a given employee or manager has access.

Accrual An amount of time or money that a person earns. Accruals include time events such as personal days, vacation, or sick time, and may be based on tenure with the company and full-time status. Each type of leave is assigned an accrual code, and each code has a measurement unit of days, hours, or money.

Accrual balance The amount of accrued time or money.

A.C.T.I.V.E. Six workforce asset management principles: Alignment, Control, Timing, Information, Visibility, and Execution, Engagement, and Efficiency.

Adequacy One of three dimensions of work schedules. Number of hours worked each week matches employees' preferences and/or meets minimum guidelines for an adequate income and access to employer benefits. See also Predictability; Stability.

Agency position Usually contracted through an agency to fill a position. Mainly for urgent and short-term needs to cover for unexpected absences, unexpected increase in demand, rapid business growth, or high turnover rates.

Alpha testing In relation to system interfaces, the developer tests ...

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