Introduction and Background
IN THIS CHAPTER, THE FOCUS is on defining Workforce Asset Management (WAM) and explaining some of its essential components. This chapter introduces not only the concept of WAM, but also further develops the conversation by explaining the need for WAM in current business practice, identifying the other areas and departments that can benefit from WAM, and tracing the evolution of the technology associated with WAM. This chapter encourages employers by connecting current or recurrent problems in the workplace to new, impactful methods and solutions. This chapter is intended to inspire and provoke employees to be a part of developing the role of the Workforce Asset Management Professional (WAM-Pro) and implementing these WAM solutions.