Chapter 18
Adopting Best Practices in Communication
IN THIS CHAPTER
Grasping why good communication is essential
Recognizing the limitations of text-only communication
Giving consistent and frequent feedback
Creating best practices with communication agreements
Discovering and using different communication styles
Communication is everything for your virtual team.
If done effectively, it can influence, build trust, empower, and energize your team members. And, of course, if done haphazardly and without thoughtful consideration and collaborative agreement, it can create frustration, confusion, detachment, rework, and even conflict for everyone involved.
Simple, positive approaches to how you and your team communicate can initiate personal shifts in attitude, behavior, style, and focus that have a positive ripple effect throughout your team. The result is establishing powerful communication habits that create happier and more productive, engaged employees, higher levels of respect and ...
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