41 Leader Standard Work

DOI:10.4324/9781003336051-42

A week later, Tim started meeting with individual executives to review their daily time usage. Tim had arrived with a summary form and, with the help of the manager, totaled and ranked each activity by the amount of time spent performing it. Almost without exception, executives said things like, “I had no idea I spent so much time doing that.”

Legend Sum of Minutes % of Day
C = Correspondence/Reports
E = Email
G = Gemba Walk
L = Lunch (Meal)
M = Meeting
P = Phone Call
V = Vacation

The next step was to get each manager to identify those things that didn’t need to happen at all. Meeting with them individually, Tim asked them to be specific by naming ...

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