42 Objective Performance Evaluation


“What does good performance look like?” Sharon asked a group of managers.


“Come on!” coaxed Sharon. “How can you evaluate subordinates, even yearly, if you don’t agree on what good performance looks like?”

The class looked at her blankly.

“Let me explain what your silence is saying. It says you evaluate your subordinates based on how you feel about them. Would you agree that’s not very scientific? We could also argue that such a system is open to judging employee performance more on your relationship than on their skill. Would you agree?”

Although no one responded, Sharon could tell by their averted eyes that she’d hit a nerve.

“Of course, saying that puts the ...

Get Workplace Culture Matters now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.