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Workplace Violence by Kim Kerr

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7

REACTION AND RECOVERY: TREATING THE WOUNDS OF VIOLENCE

INTRODUCTION

In 1986 when relief carrier, Patrick Sherrill, walked into the Edmond, Oklahoma Post Office, the Postal Service’s need for a post-incident recovery plan was not on anyone’s radar. This paradigm of a shooting incident at a work location was not a thought in anyone’s conscious or subconscious, much less in anyone’s planning queue. Prior to this incident, workplace disruption dealt with fires, earthquakes, and similar natural accidents or incidents that required an action plan. At the time, there was a paradigm for external sources of violence, so retail establishments, banks, and other robbery or burglary targets had scenarios in place that were part of certain industry types. ...

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