World Class Diversity Management

3MANAGING DIVERSE TALENT

Quadrant 3

The Managing Diverse Talent Quadrant emerged when the earlier two strategies did not resolve a seemingly intractable problem. As CEOs made progress with creating a representative work-force and promoting productive relationships, they struggled with the persistent and ongoing challenge of retaining nontraditional workers. They concluded in the mid-1980s that part of the problem was their inability to fully utilize the capabilities of African Americans. Recruiting them and accepting, respecting, and valuing their differences had not led to full utilization of their talent and to their retention. The revolving ...