6MANAGING COMPLEXITY

An Inherent Capability

This chapter places front and center a capability that is inherent in each of the diversity management strategies—that of managing complexity. To effectively implement any of the strategies, CEOs must acknowledge and accept that there will be surrounding complexities, and be ready to address them.

The chapter has three objectives: (1) to examine the relationship between complexity and diversity, (2) to explore the notion that many complexities can be restated as diversity mixtures, and (3) to argue that SDMP can be used to address these mixtures. These three objectives serve the broader one of preparing the reader for the realities of diversity and complexity.

COMPLEXITY AND DIVERSITY

This preparation ...

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