O'Reilly logo

Writing for Business: Expert Solutions to Everyday Challenges by Harvard Business School Press

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Drafting E-mail

e9781422163771_i0017.jpg

IT’S SO EASY TO send e-mail that sometimes it doesn’t seem like writing at all. But you should give e-mail correspondence the same kind of attention you give business letters, memos, and reports. Here we’ll consider some typical problems and things you can do to make your e-mail more effective.

Common problems

E-mail has become the dominant method of communication in many companies because it’s fast, easy, and inexpensive. Unfortunately, the speed and ease of e-mail have also created some problems for business writers and their companies:

  • Employees send and receive time-wasting, unnecessary messages.
  • Many e-mails are poorly ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required