Adkins, M., and D.E. Brashers. 1995. “The Power of Language in Computer-Mediated Groups.” Management Communication Quarterly 8, no. 3, pp. 289–322.

Bargiela-Chiappini, F., ed. 2009. The Handbook of Business Discourse, 172. Edinburgh: Edinburgh University Press.

Baron, N.S. 1998. “Letters by Phone or Speech by Other Means: The Linguistics of Email.” Language and Communication 18, no. 2, pp. 133–70.

Baron, N.S. 2002. “Who Sets E-mail Style? Prescriptivism, Coping Strategies, and Democratizing Communication Access.” The Information Society 18, no. 5, pp. 403–13.

Bell, A. 1984. “Language Style as Audience Design.” Language in Society 13, no. 2, pp. 145–204.

Berry, G.R. 2011. “Enhancing Effectiveness on Virtual ...

Get Writing Online now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.