EIGHT

Crafting an Infrastructure for Innovation

The X-Team Program

WE’VE SHOWN HOW to create an X-team and provided checklists to help in its development. But suppose you are a CEO, or the director of a large division, or the head of human resources, or a manager in R&D, and you don’t want to create just one X-team. What if you want to create a set of X-teams that provides an infrastructure of innovation, multiple X-teams that create innovative products and ideas year after year and eventually reshape the way your organization functions? This calls for an X-team program—such as those developed at both Merrill Lynch and BP.

BP’s X-Team Program

In September 2004, the members of seven X-teams from BP (known as Interterm teams inside the company) ...

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