7 Big BlunderLacking Technology Etiquette

Email is a unique communication vehicle for a lot of reasons. However, email is not a substitute for direct interaction.

—Bill Gates

In every seminar, we ask people to tell us what offends them at work. Lately, the majority of stories have involved technology (problems with emails, voicemails, and so on). These updated modes of communication have become informal ways for us to keep in touch with one another and to help get our messages across quickly. Despite the fact that technology has changed the way people look at communication, it has not changed the way people react to the messages they receive.

In today’s hectic business environments, time has become an expensive commodity. Time-saving tools such ...

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