7 Big MistakeMeltdown of Communication Through Technology Use

E-mail is a unique communication vehicle for a lot of reasons. However, e-mail is not a substitute for direct interaction.

—Bill Gates

All of us have been the victims of miscommunication through technological outlets. Simply put, one of the largest causes of this problem comes from the fact that it is almost impossible to convey tone, attitude, vocal inflections, and facial expressions in an e-mail the same way you can in person.


“I can’t talk. I’m in an e-mail mood.”


E-mail is one of the largest causes of communication breakdowns. It is fast, easy, and gets our message out there, ...

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