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Young Person's Occupational Outlook Handbook, 7th Edition by Editors at JIST

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Office &AdministrativeSupportOccupations

Bill & Account Collectors

On the Job

Bill and account collectors keep track of accounts that are overdue and try to collect payment on them. Some are employed by collection agencies; others work directly for companies such as stores, hospitals, or banks. They use computers and special software to keep track of clients. They spend a lot of time on the phone. Because money can be a sensitive matter, collectors must have good people skills while still being persistent.

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