Chapter 7. Rising Above the Roar: Communicate Through Symbols

 

We have an unknown distance yet to run, an unknown river to explore. What falls there are, we know not; what rocks beset the channel, we know not; what walls rise over the river, we know not.

 
 --Journal of John Wesley Powell, August 13, 1869, on the first descent of the Colorado River through the Grand Canyon[1]

In 1969, a future client of Greg’s arrived in Vietnam as a newly commissioned ROTC second lieutenant in the engineering corps. This 23-year-old had spent most of the previous few days traveling from the States. He was afraid as he contemplated the challenges ahead of him. The war was not going well, and he came from an increasingly divided nation. He came because, seemingly ...

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