Book description
A new collection filled with winning ideas and strategies for improving your sucess in the retail business...
2 authoritative books, now in a convenient e-format, at a great price!
Smart Retail, the world's #1 guide to retail success, complete with crucial, up-to-date insights--including new case studies, ideas, strategies, and tactics from today's best retailers, like TopShop, IKEA, and Best Buy. Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated workers, this is the book that will equip managers, team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies. Competing in Tough Times brings together the powerful new strategies that world-class retailers, like Trader Joe’s, Costco, and Nordstrom, are using today to survive--and thrive--in a brutally unforgiving retail environment. Internationally respected retail management expert Barry Berman shows retailers and their suppliers exactly how to build effective strategies based on cost and differentiation, plan and implement those strategies, and measure the results. Berman offers detailed coverage of implementing strategies based on becoming the low-cost provider and minimizing product proliferation; enhancing the service experience; developing and maintaining a strong private label program; and more.
From world-renowned experts Richard Hammond and Barry Berman.
Table of contents
- About This eBook
- Title Page
- Copyright Page
- Table of Contents
-
Smart Retail: Winning Ideas and Strategies from the Most Successful Retailers in the World
- Copyright Page
- Dedication Page
- Acknowledgments
- Photo Acknowledgments
- Introduction to this Edition
- Preface—Why retailing?
- Part One—You: Starting at the beginning.
- Part Two—Team: Make us happy and we will make you money.
- Part Three—Customer: Make me happy and I will give you my money.
- Part Four—Store: Make it brilliant and they will spend.
- Epilogue—And we’re done?
- Appendix I. Your job and Smart Retail
- Appendix II. Take-action time
- Appendix III. Street time
- Appendix IV. Books for retailers
- Index
-
Competing in Tough Times: Business Lessons from L.L.Bean, Trader Joe’s, Costco, and Other World-Class Retailers
- Copyright Page
- Praise for Competing in Tough Times
- Acknowledgments
- About the Author
- Preface
- Introduction
- Chapter 1. The Questionable Future Facing Global Retailers
- Chapter 2. Low-Cost Strategies I: Key Elements of a Low-Cost Provider Strategy
- Chapter 3. Low-Cost Strategies II: Delivering Low Costs Through Minimizing Product Proliferation
- Chapter 4. Differentiation Strategies I: Effective Human Resource Strategies
- Chapter 5. Differentiation Strategies II: Enhancing the Service Experience
- Chapter 6. Differentiation Strategies III: Developing and Maintaining a Strong Private Label Program
- Chapter 7. Implementing Cost-, Differentiation-, and Value-Based Retail Strategies
- Individual and Composite Financial Performance, Customer Service, and Worker Satisfaction Metrics of the Best-Practice Retailers
- Index
- FT Press
Product information
- Title: Your Success In the Retail Business (Collection)
- Author(s):
- Release date: August 2013
- Publisher(s): Pearson
- ISBN: 9780133577747
You might also like
book
Strategies for Success in Retail (Collection)
3 state-of-the-art guides to understanding consumer behavior -- and leveraging it for higher retail profits Three …
book
Lessons for Competing in the Tough World of Retail
This Element is an excerpt from Competing in Tough Times: Business Lessons from L.L. Bean, Trader …
book
Learn Popular Retail Strategies (Collection)
The world's #1 guide to retail success, complete with crucial, up-to-date insights--including new case studies, ideas, …
book
Selling Through Someone Else: How to Use Agile Sales Networks and Partners to Sell More
Experience the growth multiplier effect through transforming the distribution and sales network Selling Through Someone Else …