Case studies

Pinterest's journey to the cloud

By Micheal Benedict

Publisher(s): O'Reilly Media, Inc.

Pinterest helps you discover and do what you love. Pinterest's infrastructure is built to cater to its scale—over 150M MAUs across the globe contributing and combing through a billion pins—which has ...

Case Study: How Pinterest Built a Stream Processing Platform with Apache Flink

By Chen Qin

Publisher(s): O'Reilly Media, Inc.

Facing rapid growth and competition in its online business, Pinterest had to evolve its data stack from offline-only ETL batch jobs to near-real-time big data applications. But stateful stream processing is ...

How The Home Depot develops software with OpenSource

By Cade Thacker, Jermaine Davis

Publisher(s): O'Reilly Media, Inc.

Cade Thacker and Jermaine Davis explain how The Home Depot built a culture of open source development. Along the way, they share perspectives on the coding, tooling, and processes that built ...

How Uber uses machine learning and deep learning to forecast business

By Andrea Pasqua

Publisher(s): O'Reilly Media, Inc.

Andrea Pasqua investigates the merits of using deep learning and other machine learning approaches in the area of forecasting and describes some of the machine learning approaches Uber uses to forecast ...

How Spotify uses machine learning to personalize the user experience

By Mounia Lalmas

Publisher(s): O'Reilly Media, Inc.

Understanding user listening behavior is essential for personalizing music listening experiences on Spotify. Mounia Lalmas explains how Spotify uses machine learning recommenders that take into account what and how users consume ...

How Microsoft applied human factors ideas to software development

By Jessica DeVita

Publisher(s): O'Reilly Media, Inc.

Jessica DeVita tells the story of how a team at Microsoft challenged themselves to retrospect their retrospectives and shares what they learned about applying human factors ideas to software development. ...

Hyperledger and Blockchain at IBM

By Christopher Ferris

Publisher(s): O'Reilly Media, Inc.

Hyperledger was formed with the vision of establishing a community where we could bring together the smartest minds to solve the challenges of delivering blockchain technology for the enterprise. Hyperledger's "greenhouse" ...

Scaling DevOps and continuous delivery at ING

By Taco Bakker, Mark Heistek

Publisher(s): O'Reilly Media, Inc.

Our journey started five years ago by implementing Scrum in order to develop our ING mobile app. A year later we started with full automation of IT processes. In May 2013 ...

Case Study: How Tools & Solutions Survived a Ransomware Attack

By Partha Majumdar

Publisher(s): O'Reilly Media, Inc.

With the large number of high-profile incidents in the last few years, you’ve likely heard of ransomware attacks—a type of cybercrime where hackers use malware to encrypt network files, locking users ...

How Stanford University uses AI and deep learning to make clinical imaging faster and safer

By Enhao Gong, Greg Zaharchuk

Publisher(s): O'Reilly Media, Inc.

What is the impact of AI and deep learning on clinical workflows? Enhao Gong and Greg Zaharchuk offer an overview of AI and deep learning technologies invented at Stanford and applied ...

How Fastly used Prometheus to improve infrastructure and application monitoring

By Marcus Barczak

Publisher(s): O'Reilly Media, Inc.

How might your organization navigate a move from traditional push based monitoring to a pull based system? We’ll share our recent experience migrating to Prometheus for our infrastructure and application monitoring ...

How Intuit moved millions of customers from private infrastructure to public cloud

By Siddharth Ram

Publisher(s): O'Reilly Media, Inc.

How Intuit moved millions of customers from private infrastructure to public cloud; missteps, learnings and successes. ...

How the Financial Times validates the security and compliance of its cloud-based architecture

By Jermila Paul Dhas

Publisher(s): O'Reilly Media, Inc.

This talk is about how at The Financial Times, the Cloud Enablement team who are responsible for equipping the delivery teams with their own AWS account proactively validates the security and ...

Serverless Microservices at Fender Digital

By Michael Garski

Publisher(s): O'Reilly Media, Inc.

Fender Digital’s service infrastructure is 100% serverless. The promises of serverless include reduced costs and simplified operations, and the challenge lies in how to implement complex applications on a FaaS platform. ...

How USA TODAY NETWORK eliminated technical silos with DevOps

By Bridget Lane, Kris Vincent

Publisher(s): O'Reilly Media, Inc.

Three years ago, technical teams at USA TODAY NETWORK were completely siloed, making improvements and troubleshooting difficult and often blind to the rest of the technical organization. Bridget Lane and Kris ...

Observability at Google

By Jaana B. Dogan

Publisher(s): O'Reilly Media, Inc.

Google has been doing microservices observability for more than a decade. Jaana Burcu Dogan outlines key approaches in instrumenting Google's services, shares best practices and lessons learned related to patterns, UX, ...

How Lightstep Implemented Observability

By Daniel Spoons Spoonhower

Publisher(s): O'Reilly Media, Inc.

Observability is a hot topic in software engineering, but how do we decouple what’s useful from the hype? This case study will examine how Lightstep engineering adopted new practices and tools, ...

Case Study: How Honeycomb used Serverless to Speed Up Its Servers

By Jessica Kerr

Publisher(s): O'Reilly Media, Inc.

At Honeycomb, customers send lots of data and then compose complex, ad hoc queries. Most are simple, some are not, and some are really not. The load is complex, spontaneous, and ...

How John Deere is applying Agile principles to data science

By Sam Helmich

Publisher(s): O'Reilly Media, Inc.

Sam Helmich explains how data science can benefit from borrowing Agile principles. These benefits are compounded by structuring the team roles in such a manner to enable success without relying on ...

How Slack rearchitected its system to achieve zero downtime and improve latency, reliability and availability

By Bing Wei

Publisher(s): O'Reilly Media, Inc.

In 2016, Slack faced a problem: the load on its backend servers had increased by 1,000x. Bing Wei explains how rearchitecting the system with lazy loading, a publish/subscribe model, and an ...

How Naxex uses Domain-Driven Design

By Vladik Khononov

Publisher(s): O'Reilly Media, Inc.

It turns out that domain-driven design is not just for cargo shipping. Vladik Khononov (Naxex) explains how he and his team embraced domain-driven design (DDD) (with very limited resources and a ...

How Jumio is using deep learning and computer vision to authenticate and verify the legitimacy of important legal documents

By Labhesh Patel

Publisher(s): O'Reilly Media, Inc.

Labhesh Patel explains how deep learning is informing Jumio's computer vision through smarter data extraction, fraud detection, and risk scoring and how Jumio is leveraging massive datasets and human review to ...

How Kaiser Permanente is using big data for better understanding patients, addressing illnesses at the onset, and diminishing outbreaks

By Jennie Shin

Publisher(s): O'Reilly Media, Inc.

As healthcare data becomes increasingly digitized, medical centers are able to leverage data in new ways to improve patient care. Jennie Shin explains how Kaiser Permanente developed a sophisticated flu predictor ...

UX research at Airbnb: Making sentiment surveys practical

By Judd Antin

Publisher(s): O'Reilly Media, Inc.

Companies today routinely use behavioral metrics for tactical and strategic decision-making at scale. Effective use of sentiment survey data—information about users' attitudes, values, and beliefs—is more challenging. Judd Antin shares tested ...

New Relic shows how to scale a team and architecture

By Brent Miller

Publisher(s): O'Reilly Media, Inc.

When building resilient, fault-tolerant, scalable systems, we focus quite a bit on the particular technologies involved. Can they scale horizontally? Is Samza better than Storm? Is this library thread-safe? It turns ...

Case Study: How Thoughtworks and Open GI used four key metrics to succeed with their digital transformation

By Andrew Harmel-Law

Publisher(s): O'Reilly Media, Inc.

When Open GI transitioned one of its flagship products to an Azure-based SaaS offering, the work involved organizational redesign, developer upskilling, and architectural transformation. Key to tracking and continually improving all ...

Monitoring a microservices architecture at Financial Times

By Sarah Wells

Publisher(s): O'Reilly Media, Inc.

You’ve heard all about what microservices can do for you. You’re convinced, so you build some. Reasoning about your functionality is way easier: these services are so simple! But then you ...

How Netflix scales microservices with application data caching

By Scott Mansfield

Publisher(s): O'Reilly Media, Inc.

Netflix is well known for championing the microservice model, but within the complex layers of dependencies is a hidden service: the caching layer. Scott Mansfield explains how the EVCache service fits ...

How Thomson Reuters is using AI in quantitative finance applications

By Joe Rothermich

Publisher(s): O'Reilly Media, Inc.

After a slow start, the finance industry is quickly catching up with others in its adoption of AI. Joe Rothermich explains how Thomson Reuters Labs is using AI to perform research ...

How Microsoft does DevOps

By Martin Woodward

Publisher(s): O'Reilly Media, Inc.

Expanding on the concepts from his keynote, Martin Woodward digs in behind the data and gives a technical summary of the steps Microsoft has taken in its journey to DevOps. Join ...

Continuous deployment: How Facebook deploys to millions

By Michael Gorven

Publisher(s): O'Reilly Media, Inc.

Every time an Instagram engineer commits code to master (up to 40 times a day), it is automatically tested and deployed to a fleet of thousands of web servers in as ...

How Netflix enforces authorization policies at scale

By Manish Mehta, Torin Sandall

Publisher(s): O'Reilly Media, Inc.

Manish Mehta and Torin Sandall lead a deep dive into how Netflix enforces authorization policies (“who can do what”) at scale in its microservices ecosystem in a public cloud without introducing ...

Case Study: How Synaptic Health Alliance Used Blockchain to Improve Data Management

By Meyrick Vaz

Publisher(s): O'Reilly Media, Inc.

Healthcare providers spend billions of dollars annually on data management, yet provider directories often contain inaccuracies that dramatically increase the cost of care while reducing its quality. In response, Aetna, Humana, ...

Case Study: How California State University used DataOps Principles to Build Data Pipelines for Rapid Deployment and Scalability

By Subash D'Souza

Publisher(s): O'Reilly Media, Inc.

Though we have in the past depended on traditional data warehouses to drive business intelligence from data, they were generally based on databases and structured data formats and proved insufficient for ...

Apache Pulsar at Yahoo! Japan

By Nozomi Kurihara

Publisher(s): O'Reilly Media, Inc.

Yahoo! Japan has implemented an internal centralized messaging platform using Apache Pulsar. Nozomi Kurihara explains why the company chose Pulsar over other messaging platforms, such as Apache Kafka, and details actual ...

Scaling CQRS at Casumo

By Allard Buijze, Nakul Mishra

Publisher(s): O'Reilly Media, Inc.

The architectural principle of CQRS makes great promises about the scalability of applications. Allard Buijze and Nakul Mishra elaborate on these promises and explain how to bring them into practice. Along ...

How Google identified 12.4 million potential victims of phishing

By Neal Mueller

Publisher(s): O'Reilly Media, Inc.

Google conducted the first longitudinal study of the underground ecosystem fueling credential theft and identified 12.4 million potential victims of phishing kits. Neal Mueller discusses this data and shares phishing demos ...

Launching BBC's iPlayer on TV

By David Buckhurst, Ross Wilson

Publisher(s): O'Reilly Media, Inc.

Launched 10 years ago, the BBC's iPlayer on TV has become the largest iPlayer platform. David Buckhurst and Ross Wilson explore the evolution of the BBC's TV application architecture, from the ...

How Mozilla used enterprise architecture to pivot

By Michael Van Kleeck

Publisher(s): O'Reilly Media, Inc.

How can Mozilla evolve our products and capabilities to serve the global, human-driven internet of the future? The company is guided by its mission and supported by the capabilities of its ...

Using design thinking to solve data problems: Case studies from IDEO

By Peter Olson, David Boardman

Publisher(s): O'Reilly Media, Inc.

Data shapes the experiences of the people who interact with it. It informs the way businesses and other organizations communicate internally, interact with customers and clients, and form perceptions of themselves. ...

Open source at AWS

By Adrian Cockcroft

Publisher(s): O'Reilly Media, Inc.

At AWS, we participate in open source in several ways. We contribute to open source projects. We report bugs, contribute fixes and enhancements to a wide spectrum of projects ranging from ...

How Disney built a modern cloud with open source

By Chris Launey

Publisher(s): O'Reilly Media, Inc.

Working to help reboot the delivery and consumption of technology services within the Walt Disney Company, we've built a cloud service offering and integration platform on open source technologies like OpenStack ...

Case Study: How Indeed uses the FOSS Contributor Fund to Sustain Critical Open Source Dependencies

By Duane O’Brien

Publisher(s): O'Reilly Media, Inc.

As companies deploy products that depend on free and open source software (FOSS), corporate funding has become both essential and complex. To sustain the open source community, companies need to build ...

Case Study: How DataKind Walked Back on a Project when Ethical Issues Arose

By Afua Bruce, Rachel Wells

Publisher(s): O'Reilly Media, Inc.

Data scientists often set out to make a positive impact—generating insights upon which organizations can make decisions. A key aspect of that work is ensuring that data is being collected, managed, ...

How the NSA uses Open source

By Jacob DePriest

Publisher(s): O'Reilly Media, Inc.

The National Security Agency (NSA) uses a lot of open source software, but it’s traditionally been a challenge for developers to navigate the processes, policy, and mechanics of contributing back to ...

How Slack refactored its million-line codebase

By Maude Lemaire

Publisher(s): O'Reilly Media, Inc.

How do you refactor major, core functionality in a million-line codebase without disrupting the entire system? Maude Lemaire explains how Slack overhauled channels and shares the many obstacles the company overcame ...

How Google is using AI to enhance the digital experience

By Ron Bodkin

Publisher(s): O'Reilly Media, Inc.

Ron Bodkin explains how Google is using AI internally to enhance understanding and experiences for its digital customers and enabling external businesses, such as Spotify and Netflix, to do the same. ...

How HealthCare.gov migrated to the cloud with Terraform

By Christian Monaghan

Publisher(s): O'Reilly Media, Inc.

Christian Monaghan explains how he and his team successfully migrated HealthCare.gov, America's largest government website, to the cloud infrastructure provisioning tool Terraform, shares lessons learned along the way, and details how ...

How Wells Fargo uses AI and natural language processing in chatbots to interact with customers

By Brian Pearce

Publisher(s): O'Reilly Media, Inc.

Chatbots are having a moment, and banks across the world are utilizing them for everything from basic customer service to assisting internal IT support. But chatbots only skim the AI landscape. ...

Migrating Spotify's runtime to Kubernetes

By James Wen

Publisher(s): O'Reilly Media, Inc.

Spotify recently completed the migration of all services from running on bare-metal hardware to hosts in the cloud on GCP. Spotify is now in the exciting process of journeying from merely ...

Open sourcing webOS at LG Electronics

By Joseph Park, Steve Lemke, Lokesh Kumar Goel

Publisher(s): O'Reilly Media, Inc.

Challenges are what make life interesting. WebOS OSE is what makes development meaningful. Joseph Park, Steve Lemke, and Lokesh Kumar Goel offer an overview of webOS Open Source Edition and explain ...

How machine learning powers the Uber infrastructure

By Zhenxiao Luo

Publisher(s): O'Reilly Media, Inc.

From determining the most convenient rider pickup points to predicting the fastest routes, Uber uses data-driven machine learning to create seamless trip experiences. Zhenxiao Luo explains how Uber tackles data caching ...

How Uber used natural language processing and deep learning to improve customer service satisfaction

By Piero Molino

Publisher(s): O'Reilly Media, Inc.

Uber has implemented an ML and NLP system that suggests the most likely solutions to a ticket to its customer support representatives, making them faster and more accurate while providing a ...

How Comcast uses AI to reinvent the customer experience

By Jan Neumann, Dominique Izbicki

Publisher(s): O'Reilly Media, Inc.

Jan Neumann and Dominique Izbicki explain how Comcast uses deep learning to build virtual assistants that allow its customers to contact the company with questions or concerns and how it uses ...

How DoorDash leverages AI in its world-class on-demand logistics engine

By Raghav Ramesh

Publisher(s): O'Reilly Media, Inc.

DoorDash is a last-mile delivery platform, and its logistics engine powers fulfillment of every delivery on its three-sided marketplace of consumers, Dashers, and merchants. Raghav Ramesh highlights AI techniques used by ...

How IBM applied design thinking

By Phil Gilbert

Publisher(s): O'Reilly Media, Inc.

As General Manager of IBM Design, Phil Gilbert sets the strategy for and leads the transformation of product design at IBM. IBM Design is focused on three things: recruiting & retaining ...

Kubernetes and the data center at DigitalOcean

By Andrew Kim

Publisher(s): O'Reilly Media, Inc.

Andrew Kim leads a technical deep dive into how DigitalOcean uses anycast IPs, BGP, and Kubernetes to run globally distributed services on containers. Along the way, Andrew discusses design considerations for ...

Adopting DevOps in the enterprise: Lessons from Capital One

By Adam Auerbach

Publisher(s): O'Reilly Media, Inc.

In a highly integrated environment with agile teams having many dependencies, Capital One had the typical rigorous release and change management process you would expect at a large national bank. Through ...

How GoDaddy optimizes customer engagement through performance

By Jim Pierson

Publisher(s): O'Reilly Media, Inc.

On June 4, 2015, GoDaddy deployed its fastest India home page. The next day, user purchases shot up several percentage points. Soon after, GoDaddy rolled out the solution to all of ...

(Re)Building an engineering culture: DevOps at Target

By Ross Clanton, Heather Mickman

Publisher(s): O'Reilly Media, Inc.

Target has been focused on (re)building an engineering culture for over a year. One of the most important components has been a focus on a DevOps transformation. This talk will reflect ...

Scaling things that don't scale: Scalability and reliability at Airbnb

By Ben Hughes, Jon Tai

Publisher(s): O'Reilly Media, Inc.

Airbnb has grown rapidly over the last few years, and our infrastructure was not able to keep up with the growth. Faced with a fast approaching busy summer travel season, a ...

How major league baseball teams are using data science and deep learning for to better predict outcomes and game strategy

By Thomas Miller

Publisher(s): O'Reilly Media, Inc.

Sports analytics today is more than a matter of analyzing box scores and play-by-play statistics. Faced with detailed on-field or on-court data from every game, sports teams face challenges in data ...

How Pirelli built a data science team from scratch

By Carlo Torniai

Publisher(s): O'Reilly Media, Inc.

Pirelli is one of the world's largest tire manufacturers and the exclusive tire supplier for F1 car racing. This is a fascinating case study about how Pirelli is shifting from selling ...

Migrating Microservices to Kubernetes at The Financial Times

By Sarah Wells

Publisher(s): O'Reilly Media, Inc.

How do you decide whether to adopt a leading-edge technology? The Financial Times recently migrated its content platform to Kubernetes. Join Sarah Wells to find out what it takes to migrate ...

How FINRA technology integrates data feeds to provide analytics and visuals

By Janaki Parameswaran, Kishore Ramachandran

Publisher(s): O'Reilly Media, Inc.

FINRA ingests over 50 billion records of stock market trading data daily into multipetabyte databases. Janaki Parameswaran and Kishore Ramachandran explain how FINRA technology integrates data feeds from disparate systems to ...

Case Study: How the Port of Montreal Used NLP to Fast-Track Critical Cargo in 2020

By Adrian Gonzalez Sanchez

Publisher(s): O'Reilly Media, Inc.

During the first months of the COVID-19 pandemic, it became crucial to prioritize shipments of critical cargo. In 2020 the Port of Montreal implemented an AI tool for the supply chain—in ...

How NS1 mastered a DNS server rewrite with no downtime

By Shannon Weyrick, James Royalty

Publisher(s): O'Reilly Media, Inc.

Rewriting the key software component of your platform from scratch is always intimidating. Shannon Weyrick and James Royalty discuss NS1's recent DNS server rewrite and outline the steps the company took ...

Hard-learned lessons in leading design at MailChimp

By Aarron Walter

Publisher(s): O'Reilly Media, Inc.

As the first designer hired at MailChimp, Aarron Walter founded the product design practice and scaled it as the company grew from just 6 employees to 550. In this case study, ...

How Salesforce keeps an eye on suspicious activity

By Masha Sedova

Publisher(s): O'Reilly Media, Inc.

Masha Sedova shares the steps she’s taken to increase the reporting of suspicious activity by her employees and explores the measurable impact it has had in helping keep Salesforce’s employees and ...

Case Study: How Bounteous Adopted Agile to Provide Better Service for their Clients

By Seth Dobbs

Publisher(s): O'Reilly Media, Inc.

Software development is full of uncertainty. And as a services company, Bounteous has to balance many challenges around that lack of certainty: clients want to be able to make changes, but ...

Design at GoPro: Capturing the physical world to tell your story in a digital space

By Vanessa Cho, Wesley Yun

Publisher(s): O'Reilly Media, Inc.

Technology like GoPro enables us to capture what life looks like from another point of view and share this moment with others. The software design challenge at GoPro is to create ...

How Dyn deals with DDoS attacks from an ops perspective

By Phil Stanhope

Publisher(s): O'Reilly Media, Inc.

Dyn was recently the subject of a major DDoS attack, its first significant disruption in over 15 years of operation. Phil Stanhope shares Dyn's experience before exploring the rapid evolution of ...

How Square scaled its Cash app using Vitess

By Jon Tirsén

Publisher(s): O'Reilly Media, Inc.

Jon Tirsén explains how Square scaled out the backend for its Cash app using Vitess, a database middleware for MySQL built at YouTube. ...

How Quantopian rearchitected brittle crontabs into resilient pipelines with Apache Airflow

By James Meickle

Publisher(s): O'Reilly Media, Inc.

Quantopian integrates financial data from vendors around the globe. As the scope of its operations outgrew cron, the company turned to Apache Airflow, a distributed scheduler and task executor. James Meickle ...

Streaming applications at The Home Depot

By Hari Ramamurthy, David Narayan

Publisher(s): O'Reilly Media, Inc.

Hari Ramamurthy and David Narayan share practical patterns Home Depot used to solve complex stream processing problems at massive scale, the technology needed, and lessons learned on the company's journey toward ...

How Cerner is modernizing corporate data platforms with hybrid cloud architecture

By Jennifer Lim

Publisher(s): O'Reilly Media, Inc.

The use of data throughout Cerner had taxed the company's legacy operational data store, data warehouse, and enterprise reporting pipeline to the point where it would no longer scale to meet ...

How General Mills is using data automation to enable decision makers to quickly focus on the metrics that matter and cut through everything else that does not

By Wayde Fleener

Publisher(s): O'Reilly Media, Inc.

Decision makers are busy. Businesses can hire people to analyze data for them, but most companies are resource constrained and can’t hire a small army to look through all their data. ...

How an airport consultancy is transforming routine airport operations with AI

By Carolina Sanchez-Hernandez

Publisher(s): O'Reilly Media, Inc.

New technologies have the potential to revolutionize the aviation industry. Airports in particular are perfect candidates for AI and machine learning concepts. Carolina Sanchez Hernandez discusses how National Aviation Technical Services ...

Changing operational and development culture at BBC

By Andrew Brockhurst

Publisher(s): O'Reilly Media, Inc.

Keynote by Andy "Bob" Brockhurst, Principal Engineer, BBC. ...

What worked for Netflix may not work for you: Expedia's story

By Subbu Allamaraju

Publisher(s): O'Reilly Media, Inc.

Every org migrating from enterprise data centers to the cloud must discover its own path. Depending on org culture, history, tech diversity, and business model, you will need a mixed bag ...

Spot and overcome machine learning bottlenecks: Lessons from Baidu

By Bin Fan, Haojun Wang

Publisher(s): O'Reilly Media, Inc.

A few months ago, Baidu deployed Alluxio to accelerate its big data analytics workload. Bin Fan and Haojun Wang explain why Baidu chose Alluxio, as well as the details of how ...

How Bitnami sources talent and builds a global team

By Erica Brescia

Publisher(s): O'Reilly Media, Inc.

3 bootcamps. 291 applicants. 42 students. 16 new hires. 0% turnover. The Bitnami Developer Bootcamp has exceeded Bitnami's wildest expectations. Erica Brescia explains how an experiment has turned into an extremely ...

How Captricity built a human-level handwriting recognition engine using data-driven AI

By Ramesh Sridharan

Publisher(s): O'Reilly Media, Inc.

Captricity has deployed a machine learning pipeline that can read handwriting at human-level accuracy. Ramesh Sridharan discusses the big ideas the company learned building and deploying this system, using data to ...

Mozilla’s journey from the data center to the cloud

By Michael Van Kleeck

Publisher(s): O'Reilly Media, Inc.

Michael Van Kleeck and Jason Crowe lead a frank discussion of Mozilla’s multiyear journey to take all of its apps from the data center to the cloud. Join in to hear ...

How Phorest managed scalability challenges with a continuous improvement mindset

By John Doran

Publisher(s): O'Reilly Media, Inc.

Our platform hit huge scaling issues as our business grew. This is talk about the ups and downs of coping with a rapidly scaling product. How the system got into that ...

How the Wall Street Journal uses Machine Learning to predict lead conversions

By Chris Boyd, John Wiley

Publisher(s): O'Reilly Media, Inc.

Chris Boyd and John Wiley explain how the Wall Street Journal uses machine learning and a proprietary algorithm to predict the likelihood for someone subscribing, which in turn dictates the paywall ...

How The Alan Turing Institute and HSBC fostered innovation and talent development

By Christine Foster, Rakshit Kapoor

Publisher(s): O'Reilly Media, Inc.

In 2016, the Alan Turing Institute, the UK’s new national institute for data science and AI, announced a funded strategic multiyear research partnership with HSBC. Christine Foster and Rakshit Kapoor share ...

DevOps: The classic Flickr story

By John Allspaw, Paul Hammond

Publisher(s): O'Reilly Media, Inc.

John Allspaw (Flickr/Yahoo!) and Paul Hammond (Flickr) "10+ Deploys Per Day: Dev and Ops Cooperation at Flickr" ...

How Shutterfly migrated 10+ billion photos to the cloud

By Jack Chan

Publisher(s): O'Reilly Media, Inc.

Jack Chan describes how Shutterfly migrated metadata from over 10B photos from a private data center into AWS in 100 days and explores designs to absorb mountains of metadata, on-premises ecommerce ...

Business Forecasting with AI at Fluidly: Building an intelligent cashflow engine

By Johnnie Ball

Publisher(s): O'Reilly Media, Inc.

Cashflow is responsible for 80–90% of UK SME failure. Fluidly uses the wealth of financial data available through APIs to instantly predict cashflow. Johnnie Ball details how the company built an ...

Open source at The Home Depot

By Angie Brown

Publisher(s): O'Reilly Media, Inc.

In this session, Angie Brown, VP of Store Technology at The Home Depot, will showcase how this leading do-it-yourself retailer is hammering the application of open source technology to build their ...

How HomeDepot.com transitioned to microservices

By Christopher Grant

Publisher(s): O'Reilly Media, Inc.

Architectural theory often takes a back seat to feature delivery; teams can deliver on a project as significant as migrating from a monolithic architecture to microservices while continuing to release new ...

How Reddit mastered managing growth

By Greg Taylor

Publisher(s): O'Reilly Media, Inc.

The last few years have been a period of tremendous growth for Reddit. Process, tooling, and culture have all had to adapt to an organization that has tripled in size and ...

How the Washington Post uses machine learning to predict article popularity

By Eui-Hong Han, Shuguang Wang

Publisher(s): O'Reilly Media, Inc.

Predicting which stories will become popular is an invaluable tool for newsrooms. Eui-Hong Han and Shuguang Wang explain how the Washington Post predicts what stories on its site will be popular ...

How Instagram has evolved using Open Source

By Hui Ding

Publisher(s): O'Reilly Media, Inc.

Hui Ding explains how open source software has helped lead to Instagram's success—particularly Django, the open source Python-based framework. Hui discusses Instagram's evolution from a mere follower falling behind the community ...

Building the Facebook experience for the mobile world

By Adam Ernst

Publisher(s): O'Reilly Media, Inc.

Adam Ernst, iOS Engineer at Facebook New York, will delve into the evolution of Facebook's mobile initiatives leading up to the current concentrations today to improve speed and performance. Adam will ...

How Pinterest used trace data to solve performance challenges

By Naoman Abbas

Publisher(s): O'Reilly Media, Inc.

Naoman Abbas offers an overview of tools Pinterest built to process trace data and the use cases they’ve enabled and shares some real-world examples. Join in to learn how to apply ...

How Zocdoc uses machine learning to direct healthcare services

By Brian d'Alessandro

Publisher(s): O'Reilly Media, Inc.

Brian Dalessandro surveys the various machine learning problems Zocdoc has faced and shares the data, legal, and ethical constraints that shape its solution space, explaining how regulatory-induced business model constraints translate ...

How Capital One became active open source contributors

By Tapabrata Pal

Publisher(s): O'Reilly Media, Inc.

Over the past four years, Capital One has transformed itself from being “closed source first” to “open source first" and has actively started contributing to open source projects. Tapabrata Pal explores ...

The Guardian breaks news at 1000ms

By Patrick Hamann

Publisher(s): O'Reilly Media, Inc.

Using new research and real world examples, Patrick will cover a range of techniques – from the controversial to bleeding edge – the Guardian are using to make their next generation ...

How TapRecruit is using data Science techniques for better hiring outcomes

By Maryam Jahanshahi

Publisher(s): O'Reilly Media, Inc.

Hiring teams have long relied on intuition and experience to scout talent. Increased data and data-science techniques give us a chance to test common recruiting wisdom. Drawing on results from her ...

How Panasonic found success implementing multiple AI projects centered around the commercial Internet of Things

By Christopher Nguyen

Publisher(s): O'Reilly Media, Inc.

Christopher Nguyen shares lessons learned implementing multiple AI commercial projects at Panasonic. Along the way, Christopher discusses a number of use cases at various stages of implementation maturity and explains what ...

How Vox optimized their web performance from the ground up

By Ian Carrico, Jason Ormand

Publisher(s): O'Reilly Media, Inc.

Ian Carrico and Jason Ormand discuss what the team has done, how it did it, and what it’s still working on. Ian and Jason start with the big items that the ...

Building cross-platform progressive web apps at Flipkart

By Aditya Punjani

Publisher(s): O'Reilly Media, Inc.

Aditya Punjani explores the architectural decisions, technologies, and the modern web stack behind Flipkart Lite, one of the first cross-platform progressive web apps. Learn how Aditya's team devised an offline-first, app ...

How NS1 used ELK to improve efficiency with time series

By Christian Saide

Publisher(s): O'Reilly Media, Inc.

Christian Saide explains how NS1 was able to reduce infrastructure, maintenance, and operational costs while simultaneously increasing throughput and visibility of key metrics by leveraging Elasticsearch as a time series database. ...

How the Royal Bank of Scotland looked at the feasibility of implementing AI to fight financial crimes

By Martin Goodson, Mark St. John Qualter

Publisher(s): O'Reilly Media, Inc.

Martin Goodson and Mark St. John Qualter share the results of a yearlong feasibility study on the introduction of AI into the onboarding process at the Royal Bank of Scotland (RBS). ...

Developing a new architecture organization at Ausley

By Maggie Carroll

Publisher(s): O'Reilly Media, Inc.

Software architects and enterprise architects work with a variety of roles, and often the deep technical work is performed by other application architects or solutions architects. Maggie Carroll shares useful skills ...

Machine Learning for analyzing major datasets to create automated educational tools for young poets by Power Poetry

By Ann Nguyen

Publisher(s): O'Reilly Media, Inc.

Power Poetry is the largest online platform for young poets, with over 350K users. Ann Nguyen explains how Power Poetry is extending the learning potential with machine learning and covers the ...

Scaling yourself and your leadership team at Slack

By Julia Grace

Publisher(s): O'Reilly Media, Inc.

When Julia Grace joined Slack two-and-a-half years ago, the company had fewer than 100 engineers. It's now at more than 350, and her team grew from 10 to 50 people in ...

How Verint is designing AI strategies and utilizing data for increased ROI

By Joe Dumoulin

Publisher(s): O'Reilly Media, Inc.

AI is transformative for business, but it’s not magic; it’s data. Joe Dumoulin shares how Next IT's global enterprise customers have transformed their businesses with AI solutions and outlines how companies ...

Improving content infrastructure at Contentful

By Stefan Judis

Publisher(s): O'Reilly Media, Inc.

Today, your product's success depends on the creation of experiences in a steadily rising number of channels, leading to increasing demands for your content management system. Stefan Judis explains how Contentful’s ...

How GameStop migrated 12 ecommerce sites to the cloud

By Rob Burke

Publisher(s): O'Reilly Media, Inc.

Rob Burke describes GameStop's migration of 12 ecommerce websites with millions of users from dedicated hardware to the cloud in three months. Because they were just "lifting and shifting," nothing should ...

DevOps culture shift at Walmart.com

By Rodrigo Campos

Publisher(s): O'Reilly Media, Inc.

DevOps is catching the attention of companies of all sizes, but how can it be realistically applied to any kind of corporation? This talk will show the audience how Walmart.com Operations ...

How Distil achieved PCI compliance in 90 days flat

By John Bullard, Benji Taylor

Publisher(s): O'Reilly Media, Inc.

When John Bullard and Benji Taylor were faced with the challenge of achieving PCI compliance in 90 days flat, they used what they had on hand: modern DevOps practices and tools. ...

Building a responsive, mobile-first news platform at BBC News

By John Cleveley

Publisher(s): O'Reilly Media, Inc.

Over the last 2 years the BBC has been building a whole new News platform. Starting mobile first we've felt the pain and benefit of responsive design in a big organization. ...

Data analytics for the scalable IoT at Intel

By Moty Fania

Publisher(s): O'Reilly Media, Inc.

Recent years have seen significant evolution of the Internet of Things (IoT). It has become increasingly easy to connect devices to the Internet and send readings to the public cloud in ...

How Mastercard successfully introduced open source

By Daniel Ruggeri

Publisher(s): O'Reilly Media, Inc.

I love open source. You love open source. But your company doesn't get why it's a Very Good Thing™ and won't let you participate. Daniel Ruggeri explains how some open source-loving ...

Terraform at Yelp

By Nathan Handler

Publisher(s): O'Reilly Media, Inc.

Nathan Handler shows you how to transition your company from manually making changes in a web console to managing your infrastructure as version-controlled, reviewable code and explains how Yelp has gone ...

How great products begin with great cultures at LinkedIn

By Steve Johnson

Publisher(s): O'Reilly Media, Inc.

This case study centers around Steve Johnson's philosophy on product design, organizational management at scale, and the importance of culture designed around diverse perspectives and inclusion. Drawing on a range of ...

Data analytics for efficiency at Instacart

By Jeremy Stanley

Publisher(s): O'Reilly Media, Inc.

Fifteen years ago, Webvan spectacularly failed to bring grocery delivery online. Speculation has been high that the current wave of on-demand grocery delivery startups will meet similar fates. Jeremy Stanley explains ...

How Box evolved its database infrastructure to handle an ever-growing query load and dataset

By Tamar Bercovici

Publisher(s): O'Reilly Media, Inc.

When Tamar Bercovici joined Box, the entire platform was running on a single MySQL DB host fronted by a simple pool of memcached servers. Tamar details how the team has evolved ...

How Ticketmaster transitioned to DevOps hybrid cloud

By Heather Osborn

Publisher(s): O'Reilly Media, Inc.

Heather Osborn explains how Ticketmaster moved from a siloed on-premises environment to a DevOps hybrid cloud. If a company whose technology and human infrastructure have grown up organically around a custom-written ...

How Sundhed.dk migrated from monolith to GDPR-compliant microservices

By Tobias Uldall-Espersen, Thomas Krogsgaard Holme

Publisher(s): O'Reilly Media, Inc.

Tobias Uldall-Espersen and Thomas Krogsgaard Holme explain how they applied microservice architecture and privacy by design principles to break down a monolithic portal containing 50+ products—the Danish national ehealth portal Sundhed.dk—redesign ...

UX research at GitHub: Measuring hard-to-measure things

By Chrissie Brodigan

Publisher(s): O'Reilly Media, Inc.

GitHub has an abundance of quantitative data about what people are doing. Over the past two years, it has built a practice of qualitative research dedicated to uncovering the why. Qualitative ...

Fabric for deep learning at IBM

By Animesh Singh, Atin Sood, Tommy Li

Publisher(s): O'Reilly Media, Inc.

Training deep neural network models requires a highly tuned system with the right combination of software, drivers, compute, memory, network, and storage resources. Deep learning frameworks like TensorFlow, PyTorch, Caffe, Torch, ...

Continuous delivery in finance: How IG made the leap

By David Genn

Publisher(s): O'Reilly Media, Inc.

How do you migrate to a continuous delivery model in the highly regulated world of financial trading? In this talk, we look at how IG Group have started this process to ...

How Comcast successfully migrated a recommendations platform to the cloud

By Leemay Nassery

Publisher(s): O'Reilly Media, Inc.

Leemay Nassery discusses the importance of data collection pipelines and explains how to efficiently store datasets with the intention of making them easily accessible by a downstream machine learning platform. ...

How Timehop scaled from 1M to 13M users in 9 months

By Benny Wong

Publisher(s): O'Reilly Media, Inc.

You've read everything on Hacker News. You've deployed a bunch of apps on Heroku. You've signed up for as many stats and APM services as you know of. You have everything ...

Deploying a service mesh at Indeed

By Joshua Shank

Publisher(s): O'Reilly Media, Inc.

Joshua Shanks discusses how Indeed increases its deliverability by using a service mesh for their communication features. With this approach, Indeed product teams no longer need to worry about service discovery, ...

How Stitch Fix uses human-in-the-loop machine learning for personalization

By Eric Colson

Publisher(s): O'Reilly Media, Inc.

Personalization algorithms can be broken down into a series of rote calculations—a task for which machines are particularly well suited. However, some tasks elude even the best machine-learning techniques (e.g., accurately ...

Open source's impact on manufacturing at Bosch

By Steffen Evers

Publisher(s): O'Reilly Media, Inc.

The active participation in open source communities is still a fairly new approach for industrial manufacturers. However, recognizing the relevance of open source for its future business, Bosch has increased its ...

How Hewlett Packard used OpenSource in the enterprise

By Alex Mejias, Jim Schreckengast

Publisher(s): O'Reilly Media, Inc.

Every day, more companies enter the open source software arena. As this landscape continues to evolve, so does a clear roadmap to successful enterprise open source. Drawing on their experience with ...

Reducing data friction through DevOps at Choice Hotels

By Nick Suwyn

Publisher(s): O'Reilly Media, Inc.

Data friction was a major roadblock for Choice Hotels, preventing the company from achieving their strategic vision for growth and innovation. Propagating the right data to the right teams was a ...

Incorporating Open Source by the Munich Local Government: Successes and failures

By Molly de Blanc

Publisher(s): O'Reilly Media, Inc.

When Munich adopted a free and open source procurement policy, the GNU/Linux world soared. Several years later, after much success, the city council voted to abandon their efforts and return to ...

Becoming a data-driven organization: Lessons from LinkedIn

By Yael Garten

Publisher(s): O'Reilly Media, Inc.

So you’ve decided that your organization needs data scientists (whether to determine which metrics to optimize for, how to learn from data and suggest new innovations or addressable markets, or to ...

How Mount Sinai operationalized analytics to drive a more decision-centric design for risk models around population health

By Michael Berger

Publisher(s): O'Reilly Media, Inc.

Mount Sinai Health has moved up the analytics maturity chart to deliver business value in new risk models around population health. Mike Berger explains how Mount Sinai designed a team, built ...

The UK National Health Service: Collaboration and feedback for better products

By Laura James

Publisher(s): O'Reilly Media, Inc.

The goal of this team at the UK’s National Health Service was to improve the quality of life for those at the end of life. This challenge focused the team on ...

What the USDS learned from the healthcare.gov launch

By Mikey Dickerson

Publisher(s): O'Reilly Media, Inc.

What is the legacy of last year's bungled launch of healthcare.gov? Has the government learned anything? Have we? ...

Etsy's best practices for transitioning talent and tools

By Melissa Santos, Maggie Zhou

Publisher(s): O'Reilly Media, Inc.

We share our lessons learned in removing and adding technologies, including stories from our Etsy experiences. Expect to come away with a better idea of the technical and political problems involved ...

How Netlify migrated to Kubernetes, migrated off, and migrated to it again, without anyone noticing

By David Calavera

Publisher(s): O'Reilly Media, Inc.

Netlify recently moved a production system to Kubernetes, but the story isn't so simple. David Calavera shares the lessons Netlify learned during the migration that made the company roll the migration ...

Finding the ideal team and culture at IBM

By Holly Cummins

Publisher(s): O'Reilly Media, Inc.

Drawing on her experience as a developer in IBM's Cloud Garage, Holly Cummins shares stories of customers struggling to get cloud native and explains how IBM applied its methodology to turn ...

Data analytics for product quality at QuintilesIMS

By Navdeep Alam

Publisher(s): O'Reilly Media, Inc.

The need to find efficiencies in healthcare is becoming paramount as our society as well as the global population continues to grow and live longer. Navdeep Alam shares his experience and ...

Why Joyent open sourced its infrastructure projects

By Bryan Cantrill

Publisher(s): O'Reilly Media, Inc.

While leading several high-profile open source projects, Joyent has also historically had significant proprietary systems. In November of last year, we open sourced these proprietary systems—including our SmartDataCenter cloud orchestration system ...

How Civis Analytics created a more effective data-driven team

By Katie Malone

Publisher(s): O'Reilly Media, Inc.

The 2012 Obama campaign ran the first personalized presidential campaign in history. The data team was made up of people from diverse backgrounds who embraced data science in service of the ...

Orbitz.com automates its microservices

By Steve Hoffman, Rick Fast

Publisher(s): O'Reilly Media, Inc.

In this talk we will discuss how we enabled decomposition of one of our 250+ system components into a continously deployed microservice cluster using Docker, Consul, the ELK stack, and Graphite. ...

Adapting a team to a new architecture at First National Bank

By Mlungisi Duma

Publisher(s): O'Reilly Media, Inc.

Software Development Teams in the Banking Sector in South Africa are made of a number of technical and non-technical experts. The challenge with these teams is trying to lead them to ...

How Danske Bank used Enclave-based architecture to deliver at startup speed

By Angelo Agatino Nicolosi

Publisher(s): O'Reilly Media, Inc.

At Danske Bank we are implementing ideas and practices as CI/CD, Microservices and DevOps in the extreme conditions of a Financial Enterprise. During this quest for Agility, we are turning decades ...

Facebook's data-driven approach to web performance

By Ben Maurer

Publisher(s): O'Reilly Media, Inc.

You’ve measured the performance of your site using developer tools on your computer. But what do real users see when they go to your site? Ben Maurer discusses how Facebook pieces ...

Debugging application performance: Lessons from HPE

By Amichai Nitsan

Publisher(s): O'Reilly Media, Inc.

Amichai Nitsan explores the ins and out of tuning a "tuning" application in a large-scale development environment, using the application itself (AppPulse Trace) while in the process of developing it—an example ...

How GrubHub safely rolled out complex changes at scale with Microservices

By Jeffrey Valeo

Publisher(s): O'Reilly Media, Inc.

Jeffrey Valeo explains how to safely rollout complex changes at scale. ...

How Conversica improves conversational AI over thousands of customer interactions

By Dr. Sid J. Reddy

Publisher(s): O'Reilly Media, Inc.

Sid Reddy outlines Conversica’s artificial intelligence approach to creating, deploying, and continuously improving an automated sales assistant that engages in a genuinely human conversation at scale with every one of an ...

The ROI of intentionally designing culture: Medtronic, Arizona State University, and PC Skin

By Kristi Woolsey

Publisher(s): O'Reilly Media, Inc.

We know that company culture is more than just ping pong and free beer. Organizations that can create a culture that elicits specific behaviors from their employees see increases in profitability. ...

Creating an open source office: Lessons from Twitter

By Chris Aniszczyk

Publisher(s): O'Reilly Media, Inc.

When companies start adopting open source, they face common challenges, like how do you contribute back or what do you even open source. Companies like Google, Intel, Facebook, and Twitter have ...

How Intuit applied design thinking

By Suzanne Pellican

Publisher(s): O'Reilly Media, Inc.

Suzanne Pellican explains how Intuit went from the "Best Run, No Growth Company in the Valley" to a "30-Year-Old Startup" by becoming design driven. ...

Migrating to public cloud: How Viadeo made the leap

By Julien Simon, Antoine Guy

Publisher(s): O'Reilly Media, Inc.

Viadeo is the #1 professional social network in France with over 9 million members. Founded in 2005, the company grew its business using traditional infrastructure (about 250 servers hosted in the ...

Building engineering teams under pressure at Slack

By Julia Grace

Publisher(s): O'Reilly Media, Inc.

Julia Grace has built teams at IBM Research, startups, and Slack and has done due diligence for venture capitalists to determine how well a startup’s engineering team is working together. Drawing ...

How PerceptIn built a four-figure reliable autonomous vehicle

By Shaoshan Liu

Publisher(s): O'Reilly Media, Inc.

Shaoshan Liu explains how PerceptIn built a reliable autonomous vehicle with a total cost under $10,000. ...

How DigitalOcean managed the Spectre and Meltdown vulnerabilities

By Tom Spiegelman, Lauren McCarthy

Publisher(s): O'Reilly Media, Inc.

Tom Spiegelman and Lauren McCarthy share DigitalOcean's approach to tackling the Spectre and Meltdown vulnerabilities, covering what the company chose to move forward with and why. ...

How Fastly navigates microservices pitfalls

By Blithe Rocher

Publisher(s): O'Reilly Media, Inc.

As more teams move toward microservices architectures, an increasing number of stories have arisen about the pain of poor choices. Attempts to move away from one large, tightly coupled application often ...

Building an invoicing system using Apache Isis with Haywood Associates

By Dan Haywood

Publisher(s): O'Reilly Media, Inc.

Dan Haywood explains how he and a tiny one-and-a-bit pizza team used Apache Isis—an implementation of the naked objects architectural pattern—to build an invoicing system, Estatio. You'll see what an Apache ...

How Navistar is using predictive analytics to analyze data

By Steve Otto

Publisher(s): O'Reilly Media, Inc.

Navistar built an IoT-enabled remote diagnostics platform, OnCommand Connection, to bring together data from 375,000+ vehicles in real time, in order to drive predictive analytics. This service is now being offered ...

How NBC builds a pipeline to hire developers

By H. Wade Minter

Publisher(s): O'Reilly Media, Inc.

Any hiring manager in a technology company knows that the hardest problem to solve is hiring. There never seem to be enough experienced developers available at any given point in time. ...

Open source and international development at the UN

By Michael Downey

Publisher(s): O'Reilly Media, Inc.

Today’s global climate of international development funding cuts, along with growing challenges in sustainability of FOSS projects generally, calls for a renewed focus on co-investment in shared resources for those projects. ...