A look at UX challenges in designing predictive machine learning devices and services.
Mike Kuniavsky leads user experience design in the Innovation Services Group at PARC, a Xerox company. A 20-year veteran of digital product development, he designs products, business processes, and services at the leading edge of technological change. Prior to PARC, Mike co-founded several successful user-experience-centered companies, including ThingM, which designs and manufactures ubiquitous computing and Internet of Things products, and Adaptive Path, a well-known design consultancy. He has worked with top technology companies, such as Samsung, Sony, Nokia, Whirlpool, and Qualcomm, to design new products, guide product strategy, and create user-centered design and development cultures. Mike is the author of Observing the User Experience: A Practitioner's Guide to User Research and Smart Things: Ubiquitous Computing User Experience Design.