We need to plan for what we can't see and design for a wide range of user scenarios to avoid bad outcomes.
Cynthia Savard Saucier
Cynthia is Director of UX at Shopify and author of Tragic Design. She is passionate about human beings and their means of communication, and has always sought a deeper understanding of how people think, interact, and connect.
Cynthia excels in a field that is not always fully understood by creating smart, emotional connections between brands and users. She has a knack for strategic design, ergonomics and problem solving. Her wide range of experiences brought her broad recognition as a leading expert on multi-platform interface design, and a place in the Infopresse 30 under 30.
She is regularly invited to speak at events around the world, where she shares her passion and her point of view: user-centered design is a reality, not a utopian methodology.
"Do no harm" is a core principle in medicine. Cynthia Savard Saucier challenges the tech industry to come up with its own fundamental principle.
Five questions for Cynthia Savard Saucier on how design impacts Shopify’s business outcomes, and tips for improving designer-developer communication.