Product design is not a linear process. It’s a set of tools.
Laura Klein is a User Experience Designer, Product Manager, and Lean Startup expert in Silicon Valley, where she advises startups and helps companies build products people will love. Her blog, Users Know, and her book, UX for Lean Startups, are aimed at helping entrepreneurs learn enough research and design to let them validate their ideas.
Building products that talk.
A look at the underlying technology and considerations for VUI design decisions.
Personas are a useful tool, almost always used badly.