Yishay Carmiel is the head of Spoken Labs, the strategic artificial intelligence and machine learning research arm of Spoken Communications. Spoken Labs develops and implements industry-leading deep learning and AI technologies for automatic speech recognition (ASR), natural language processing (NLP) and advanced voice data extraction. Yishay and his team are currently working on bleeding-edge innovations that make the real-time customer experience a reality – at scale. Yishay has nearly 20 years’ experience as an algorithm scientist and technology leader building large-scale machine learning algorithms and serving as a deep learning expert.