As a veteran of the UX field, Chris designs products, services, and strategy for a variety of domains, including health, financial, and consumer. In prior experience he has developed interactive kiosks and spaces for museums, helped to visualize the future of counter-terrorism, built prototypes of coming technologies for Microsoft, and designed telehealth devices to accommodate the crazy facts of modern healthcare.
His spidey sense goes off about random topics, and this has led me to speak at conferences about a wide range of things including interactive narrative, ethnographic user research, interaction design, pair design, free-range learning, generative randomness, the relationship between science fiction and interface design, and, most recently, the new modes of interactions offered by AI. He was one of the founding graduates of the now-passing-into-legend Interaction Design Institute Ivrea in Ivrea, Italy, where his grad thesis was a service design for lifelong learners called Fresh.
Chris works with IBM, as Senior Design Lead for Watson Customer Engagement.
Webcast: Designing for Agents: The UX of Soft AI October 15, 2015
There is a new category of technology that is emerging across the world, in which a system does complex work on behalf of its user. Come get ahead of this trend as Chris introduces it and tours the tech across 7 key examples.
Webcast: How sci-fi and real world interfaces influence each other February 27, 2013
Make It So: Interaction Design lessons from Science Fiction explores how sci-fi and interface design relate to each other. The authors, Nathan Shedroff and Chris Noessel, have developed a model that traces lines of influence between the two, and use ...