By People, For People

The failure of healthcare.gov was a textbook DevOps (or rather, lack of DevOps) case study. But it’s part of a wider pattern that reminds us that people should be at the heart of everything we build. In fact, getting the “people” part right is the key both to DevOps and great user experience design.

By Tim O’Reilly
September 17, 2014
Crossing the Assiniboine Crossing the Assiniboine (source: William Hind)

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