We should take the impact our designs have on others' lives as seriously as we take the need for profit and competitive advantage.
Claire Rowland is an independent product and UX strategy consultant and the lead author of Designing Connected Products: UX for the Consumer Internet of Things. She has a particular interest in the use of technology in mundane, everyday activities. Previously, she worked on energy management and home automation services as the service design manager for AlertMe.com, a connected home platform provider. Prior to this, she was Head of Research for the London studio of design consultancy Fjord, where she led Fjord's involvement in the Smarcos EU consortium researching the interusability of interconnected embedded devices and services. She has worked in UX design and research for mobile, multiplatform and web services since 1997.
A look the various ways the IoT asks consumers to think like programmers, and the risks inherent in exponentially increasing educators.
Claire Rowland examines how the IoT breaks direct manipulation, the UX convention underpinning most successful consumer interfaces.
Great UX for IoT requires cross-discipline collaboration between design, technology, and business.
Read chapter 1 from Designing Connected Products: UX for the Consumer Internet of Things.
Why it's more than UI and industrial design.
Claire Rowland on building and designing UX systems for the Internet of Things.