Kelly GoetschRobert Castley

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Synthetic or Real User Monitoring? Combine both to survive (and thrive) during the upcoming holiday season

Date: This event took place live on November 01 2016

Presented by: Kelly Goetsch, Robert Castley

Duration: Approximately 60 minutes.

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Poor availability and performance is no longer acceptable in today's hyper-connected, impatient world. Holiday traffic that can be hundreds of times above your normal peak only exacerbates availability and performance problems.

Both Synthetic and Real User Monitoring are crucial to survive the holidays, but it's not always clear how to use each method and how to combine them together.

In this webcast, we'll cover:

  • Synthetic Monitoring deep dive and best practices
  • Real User Monitoring deep dive and best practices
  • Which insights can be best gained from each approach
  • Best practices for implementing and operationalizing the two approaches together

With some preparation, this year's holiday season can be your best yet.

About Kelly Goetsch, Chief Product Officer – Commercetools

Kelly Goetsch is Chief Product Officer at commercetools. In his role he oversees product management and product development. He comes to commercetools from Oracle, where he led their microservices initiatives. He held senior-level business and go-to-market responsibilities for key Oracle cloud products, representing nine+ figures of revenue for Oracle.

Prior to this, he was a senior architect at ATG (acquired by Oracle), where he was instrumental to 31 large-scale ATG implementations. In his last years at ATG, he oversaw all of Walmart's implementations of ATG around the world. Kelly Goetsch is known as an expert for Microservices, Distributed Computing, DevOps, Multi-Master and Large Scale Commerce Platforms and has talked about these topics on several events and congresses as well as published papers on these matters. Furthermore he is the author of the best selling book on the intersection of commerce and cloud, E-Commerce in the Cloud: Bringing Elasticity to E-Commerce (O'Reilly, 2014).

About Robert Castley, Senior Performance Engineer – Catchpoint Systems

Over 23 years of experience in the IT industry with over 6 years of Web and Mobile Performance and Monitoring pre-sales and consultancy and 11 years of international Document and Output Management pre-sales and professional services experience I am a highly professional and motivated individual with excellent interpersonal skills, vast technical knowledge and a natural ability to communicate at all levels. I have excellent presentation skills, technical and organizational skills. Proven track record in aiding in the closure of large complex global accounts. Broad range of roles and responsibilities including Technical Manager, Development Director and Web Developer/Designer. Specialties: PHP, CSS, HTML5, XML, web design, usability, interface design, Wordpress, Mambo, BSD, Unix, Web Performance Monitoring, Load Testing, Customer Experience, Mobile Web Performance, JavaScript.