Corporate Services: Standard Discount Policy
When ordering multiple print copies of books published by O'Reilly Media, Inc., please apply the following discount to the list price:
The discount is calculated on any combination of titles ordered and shipped to one address at one time. Sales tax is applicable in CA, CO, CT, IN, MA, MI, NJ, NY, TN, and Canada. If your business is tax exempt, please supply a tax-exempt certificate.
Restrictions: This discount may not be combined with any other special offers, such as our standard Upgrade Policy for new editions. Shipping and handling charges are extra and will not be discounted.
For discounts on purchases of over 1,000 books, please contact Corporate Services at .
When ordering multiple ebook copies published by O'Reilly Media, Inc. please apply the following discount to the digital list price:
For ebook orders of 2 or more copies of a title or discounts on purchases of over 500 ebooks, please contact Corporate Services at . The discount is calculated on any combination of titles ordered.
Restrictions: This discount may not be combined with any other special offers, such as our standard Upgrade Policy for new editions.
Companies that wish to establish net 30-day terms are asked to submit a credit application. A minimum of $500 in annual sales must be achieved before a line of credit will be extended. Until the $500 minimum is reached, all orders must be prepaid.
Terms are net 30 days from invoice date upon receipt of an approved credit application. Shipments may be withheld on past due accounts.
Shipping and Handling
Shipping and handling charges are additional on all orders. In the U.S., orders are shipped UPS ground unless otherwise specified. Orders for Canada are shipped via Livingston or DHL.
Books will be accepted and credited four months from the date the book is declared out of print as published on the O'Reilly web site. Returns received within 120 days of declaration will receive a credit value based on the average discount the customer received on purchases during the previous year.
Returns of out-of-print books received after 120 days from declaration will not receive credit, nor will they be returned to the customer.
Please call customer service within 30 days of product receipt for a Return Merchandise Authorization (RMA) and to arrange for free freight return. Any returns shipment made using RMA authorization and claiming free freight must contain only titles related to that authorization. Books not listed on the RMA will be assessed freight charge, based on estimated freight costs.
Damaged or mis-shipped books without an RMA will not be given credit, nor will books be returned to the customer.
Return to: http://www.oreilly.com/corporate/.