Susan Prosser

Susan Prosser

FileMaker developer and author

  • @prosserDBHQ

Gilbert, Arizona

Areas of Expertise:

  • FileMaker
  • Technical Writing
  • Training
  • consulting
  • speaking
  • programming
  • training
  • writing
Susan Prosser is a reformed journalist, who’s stopped trying to bring more data to the people and is now dedicated to helping people manage the data they already have. When you hire dbhq, you get the services of a seasoned pro. Susan’s job is to make your FileMaker Pro database work the way your business works.

FileMaker Pro 13: The Missing Manual FileMaker Pro 13: The Missing Manual
by Stuart Gripman, Susan Prosser
July 2014
Print: $39.99
Ebook: $31.99

FileMaker Pro 12: The Missing Manual FileMaker Pro 12: The Missing Manual
by Stuart Gripman, Susan Prosser
July 2012
Print: $44.99
Ebook: $38.99

FileMaker Pro 11: The Missing Manual FileMaker Pro 11: The Missing Manual
by Susan Prosser, Stuart Gripman
May 2010
Print: $39.99
Ebook: $31.99

FileMaker Pro 10: The Missing Manual FileMaker Pro 10: The Missing Manual
by Susan Prosser, Geoff Coffey
January 2009
Print: $44.99
Ebook: $35.99

FileMaker Pro 9: The Missing Manual FileMaker Pro 9: The Missing Manual
by Geoff Coffey, Susan Prosser
August 2007
Print: $34.99
Ebook: $27.99

FileMaker 8.5: Integrating the Web FileMaker 8.5: Integrating the Web
by Susan Prosser
July 2006
Ebook: $7.99

FileMaker Pro 8: The Missing Manual FileMaker Pro 8: The Missing Manual
by Geoff Coffey, Susan Prosser
September 2005
Print: $34.95
Ebook: $27.99

"Overall, FileMaker Pro 12—The Missing Manual is a book all FileMaker Pro 12 users should own. Whether you’re a seasoned FileMaker user with years of experience or a novice who’s barely opened the application, you’ll be turning to this book time and time again."
--Elisa Pacelli, MyMac Magazine

"After reading FileMaker Pro 12: The Missing Manual I will be able to accomplish much more with FileMaker than I have in the past. The book excels at explaining the details of FileMaker in a clear and concise manner. The book works well for me, as a database professional, but it should also work for a database novice. If you use FileMaker on the job, or want to learn how to use it to manage your data, then this book is well worth the cost."
--Craig S. Mullins, Data and Technology Today

" outstanding guidebook explaining the strengths of Filemaker Pro and how to use it to run a business."
--Diane Donovan, The Bookwatch: The Computer Shelf

"This may be the missing manual for FileMaker Pro 11, but nothing appears to be missing between its covers. Even someone new to databases will be served well by this in-depth, yet approachable, guide to the most user-friendly database application we have seen."
--Michael Kleper, The Kleper Report on Digital Publishing

"...valuable when both initially using FileMaker and when developing more sophisticated applications."
--Adrian Morant, GadgetSpeak

" "
--Jerry Pournelle, Chaos Manor, The User's Column, February 2010, Column 355

"This book explains well from the beginning to the finished product. "
--Sally Donaldson, AAUG Member, Alaskan Apple Users Group Blog

"My reading suggests, that all levels of users - beginner to expert - will benefit from the many Tips & Tricks included in the 832 pages."
--Paul Pazdera, ApplesBC Computer Society

"The writing style is relaxed and comfortable...I really like how each topic starts from the very basics so that a reasonably experienced person who has not done that particular thing before gets the necessary foundation...this book is a good way to learn FileMaker. "
--Tom Weaver, CapMac Offline, March 2009 Newsletter

"I found FileMaker Pro 9: The Missing Manual to be perfect for someone just starting to work with database programs. It’s step-by-step process will have you building your first personal or professional database in no time! "
--Troy McLain, Capt, USAF, Military Members Apple User Group (MMAUG)

"For novice to advanced users, this book’s details and the authors’ added guidance and instruction will give you a better understanding how to create and use your databases, but doing them right and advancing your skills along the way."
--Dr. Eric Flescher, MacCompanion

"The greatest feature of this book is the organization of the subject matter. It is a joy for the reader as he/she progresses from page-to-page and chapter-to-chapter to build their knowledge, feature by feature. After seeing the possibilities available, anyone with data that needs organizing, is sure to get excited about the potential use of FileMaker Pro 8.5 by reading this book!"
--Larry Weakly, Northwest Apple Pickers

"Coffey and Prosser have been developers and users of FileMaker Pro for over ten years, and their language is simple, helpful and non-technical, just the ticket for “newbies” eager to learn...This “Missing Manual” book well and truly lives up to the formidable reputation that this series of software books deserves, and authors Geoff Coffey and Susan Prosser are to be congratulated for tackling a complex topic so well. FileMaker Pro 9 users are thus given the confidence they need to work with this popular database software. "
--Thomas Cremer,

"From getting your first database up and running to simple tasks, from sorting to streamlining data entry, Filemaker Pro 9: The Missing Manual covers both the basics and the more advanced specifics of generating reports and using formulas and macros to streamline operations. It's more than the book that 'should have been in the box' it's a key to more efficiently using Filemaker Pro 9."
--James Cox, The Bookwatch: The Computer Shelf

"This is the definitive guide to FileMaker Pro 8.5 and 9.x, by two highly experienced FileMaker users. It covers the broad range of user needs, from beginners to professionals, with practical tutorials that lead the reader to developing useful skills that can be applied to virtually any database programming task. Laced liberally with power-user tips, readers will learn how to create usable, well-formed databases that embody sound programming practices."
--Michael Kleper, The Kleper Report on Digital Publishing

"There's already a 'Missing Manual' book available to make up for the fact that FileMaker Pro 9 doesn't have its own strong documentation...There isn't a great deal on the new, FileMaker Pro 9-specific functionality; but this is a good place to start and will answer the questions of most users from beginner to early advanced It's well laid-out, indexed and cross-referenced, the examples are clear and the language lucid and helpful. Also recommended."
--Mark Sealey, Think Secret

"We're thrilled to see an update to the Missing Manual series for FileMaker Pro 9. The authors' unique ability to explain deep FileMaker Pro topics with clarity and simplicity make it a perfect fit for our customers."
--Ryan Rosenberg, vice-president, Marketing and Services, FileMaker

"A rarity these days: technical writing that is both authoritative AND friendly. For anyone new to FileMaker, this book is that helpful, patient voice at your shoulder that shows you FileMaker isn't really that difficult after all. I recommend it to my own clients all the time."
--Albert Harum-Alvarez, Designer,, a design consultancy