May 2016
Intermediate to advanced
150 pages
1h 52m
English
Content preview from Designing for Product StrategyBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 5. Vision, Framing, and Outcomes
If it disagrees with experiment, it’s wrong.
Dr. Richard Feynman
Traditionally, UX design projects are framed by requirements and deliverables; teams are given requirements and expected to produce deliverables. Lean UX radically shifts the way we frame our work. Our goal is not to create a deliverable, it’s to change something in the world—to create an outcome. We start with assumptions instead of requirements. We create and test hypotheses. We measure to see whether we’ve achieved our desired outcomes.
This chapter covers the main tool of outcome-focused work: the hypothesis statement. The hypothesis statement is the starting point for a project. It states a clear vision for the work and shifts the conversation between team members and their managers from outputs (e.g., “we will create a single sign-on feature”) to outcomes (e.g., “we want to increase the number of new sign-ups to our service”).
The hypothesis statement is a way of expressing assumptions in testable form. It is composed of the following elements:
- Assumptions
A high-level declaration of what we believe to be true.
- Hypotheses
More granular descriptions of our assumptions that target specific areas of our product or workflow for experimentation.
- Outcomes
The signal we seek from the market to help us validate or invalidate our hypotheses. These are often quantitative but can also be qualitative.
- Personas
Models of the people for whom we believe we are solving a problem.
- Features
The product ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.