Designing for Cities

Technology and the Urban Experience

Publisher: O'Reilly
Released: January 2016

How can today’s growing cities use technology and design to improve their infrastructure, management, and quality of life? In this O’Reilly report, Paul McConnell and Mike Clare from Intersection review how connected services and platforms are redefining how cities function, and how people interact within them.

As the world becomes more urbanized and connected, design methods can be applied to some of the most critical challenges among three major groups: citizens, civic stakeholders, and commercial interests.

This report will provide you with background, examples, and approaches for citizen-centered experiences and civic innovation projects. The authors provide examples from projects including the MTA Subway System and LinkNYC—an ambitious program to replace New York’s aging pay phone infrastructure with the world’s largest and fastest free municipal Wi-Fi network.

Paul McConnell, Intersection’s Director of Design, has helped build a team of strategists, interaction designers, and visual designers. He’s led efforts for a range of projects, including web applications, products, services and spaces for start-ups, universities, corporations, cultural institutions, and government agencies.

Mike Clare, Design Team Lead at Intersection, connects emerging technologies with consumers’ needs to create new experiences that solve problems and help grow businesses. He’s taken projects from opportunity identification to concept creation, design, and final prototype.

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