Whitney Quesenbery combines a fascination with people and an obsession to communicate clearly with her goal of bringing user research insights to designing products where people matter. She's written three books - Storytelling for User Experience: Crafting stories for better design and Global UX: Design and research in a connected world - to help practitioners keep users in mind throughout the creative process. Her latest book, A Web for Everyone: Designing accessible user experiences is a collaboration with Sarah Horton.
She's also passionate about civic design and runs the Center for Civic Design with Dana Chisnell, where they aim to improve the usability and design of ballots and everything else about elections. They work with election officials, conduct research, and publish the Field Guides to Ensuring Voter Intent.
Before she was seduced by a little beige computer into software, usability, and interface design, Whitney was a theatrical lighting designer on and off Broadway, learning about storytelling from some of the masters.
Follow Whitney's practical UX advice anytime on Twitter @whitneyq or find her next event on Lanyrd.