Adam StJohn Lawrence

Adam StJohn Lawrence

Design thinking, service design and theater.

  • @adamstjohn

Nürnberg, Germany

Areas of Expertise:

  • design thinking
  • service design
  • innovation
  • Jamming
  • theater
  • comedy
  • storytelling
  • consulting
  • speaking
  • training
Adam Lawrence is a customer experience consultant, comedian and actor with a background in psychology and the global automotive industry. For years he has been using expertise gained in the world of theater, film, stand-up comedy and storytelling to help people in organisations work together better to provide value.

Adam is co-founder of the prizewinning agency WorkPlayExperience, working worldwide in service innovation and customer experience. He is also co-initiator of the Global Service Jam - the world’s biggest service design event (so far). He teaches at various design and business universities, is an adjunct professor at the prestigious IE Business School, and is co-host of the "This is Service Design Doing" executive school.

This Is Service Design Doing This Is Service Design Doing
by Markus Hormess , Adam StJohn Lawrence, Marc Stickdorn
January 2018
Print: $44.99
Ebook: $38.99