September 2021
7h 49m
English
Overview
Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn't come from the top-it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else.
The leaders whose organizations are best able to innovate solutions, win customers, and boost profits during this era of rapid change will be the ones who realize that everyone-from the CEO down to the frontline employee-is a leader, capitalize on that knowledge, and use it to grow. In this book, Eric Strafel draws on twenty years of experience as a top executive at Fortune 500 companies to show you how to decentralize and democratize decision-making through every level of the workforce, while ensuring that the company stays aligned, that each employee understands the company's underlying purpose, and that everyone works toward the same goal. Learn how to: leverage frontline leadership to improve corporate agility; partner with customers and with frontline employees to maximize internal innovation; create a highly engaged, empowered, and energized workforce in every department; and equip the company to break through barriers, overcome plateaus, and scale.
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Listen now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.