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UX research at GitHub: Measuring hard-to-measure things
case study

UX research at GitHub: Measuring hard-to-measure things

by Chrissie Brodigan
May 2017
Intermediate
39m
English
O'Reilly Media, Inc.
Closed Captioning available in German, English, Spanish, French, Japanese, Korean, Portuguese (Portugal, Brazil), Chinese (Simplified), Chinese (Traditional)

Overview

GitHub has an abundance of quantitative data about what people are doing. Over the past two years, it has built a practice of qualitative research dedicated to uncovering the why. Qualitative research surfaces blind spots with product and customers and has changed the way GitHub ships features. Using three examples, Chrissie Brodigan shares how GitHub rolls features out as controlled experiments.

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Publisher Resources

ISBN: 0636920458005