Examining the messiness of design work through user research war stories

Steve Portigal shares what can go wrong in the real world.

By Steve Portigal
September 1, 2017
Palette Palette (source: Pixabay)

Drawing from years spent gathering war stories in the design industry, Steve Portigal shares some of the best stories he’s collected, examining the patterns and lessons they reveal. For a practice that is not always well understood or trusted, there’s pressure to only speak to the successes, but examining the human messiness of design work can help develop our skills and our community.


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Post topics: Design