Design for Voice Interfaces

Building Products that Talk

Design for Voice Interfaces

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Keyboards and input screens still work for mobile devices, but they just might disappear for some wearables and IoT devices. How viable is voice interface as an alternative? This O’Reilly report looks into recent advances in computing power and natural language processing (NLP), as well as the skills necessary to create intuitive, discoverable voice interfaces that users can navigate with ease.

Voice interfaces have been around, at least in our imaginations, long before Captain Kirk addressed the Enterprise’s shipboard computer. Author Laura Klein covers the past, present, and future of voice interfaces, and shows you how to take advantage of recent advances—and tackle existing problems—to produce a viable user experience design for voice.

  • Learn the state of the art in NLP (Watson, Siri) and voice recognition (Android)
  • Understand problems engineers face with discoverability and navigation
  • Delve into different voice interface use contexts, including privacy, interactivity, and mobility (in moving vehicles)
  • Use voice naturally with other input methods, such as swiping, tapping, gestures, and physical buttons
  • Make users feel secure, let them easily recover from mistakes, and help them make voice input a habit
  • Learn how voice input is being used with IoT devices

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Laura Klein

Laura Klein

Laura fell in love with technology when she saw her first user research session in 1995. Since then, she's worked as an engineer, UX designer, and product manager at both startups and large companies in Silicon Valley. Her popular design blog, Users Know, helps teams learn more about their users and apply that knowledge to build better products. She is currently an advisor to several small startups and consults with companies that want to improve their research, UX, and product development processes.