February 2024
Intermediate to advanced
7 pages
16m
English
Overview
When delegation doesn’t go well, it’s often due to a lack of trust in the people or the process. Many leaders focus on the people side but overlook the process side of the equation: You need trust in both for delegation to succeed, as the authors’ real-world examples show. In this article, the authors share a framework that suggests four ways to approach delegation, depending on the trust level at hand.
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