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AI Ethics Strategy Lessons From H&M Group
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AI Ethics Strategy Lessons From H&M Group

by Martin Kornberger, Elmira van den Broek, Stephan Leixnering
March 2025
Beginner to intermediate
7 pages
16m
English
MIT Sloan Management Review

Overview

You can’t approach AI ethics with only formal procedures, say leaders at global retailer H&M Group. So to help build its collective moral compass, the company has built a culture of AI ethics based on experimentation. Its AI ethics training emphasizes concrete business examples and principles that teach people what to ask. H&M Group’s example shows that organizations can practice AI ethics and become better at it despite not knowing what “best” looks like.

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Publisher Resources

ISBN: 53863MIT66410