book

Mastering Microsoft® Exchange Server 2010

Name: Mastering Microsoft® Exchange Server 2010
ISBN: 9780470521717

by Jim McBee, David Elfassy

April 2010

Intermediate to advanced

984 pages

29h 54m

English

Sybex

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Copyright
Dear Reader,
Acknowledgments
About the Authors
Introduction
Improvements to Exchange Server 2010Windows Server 2008What You Need to Run Exchange ServerHow This Book Is OrganizedPart 1: Exchange FundamentalsPart 2: Getting Exchange RunningPart 3: Recipient AdministrationPart 4: Server AdministrationPart 5: Troubleshooting, Operations, and MonitoringConventions Used in This Book
1. Exchange Fundamentals
1. Introducing Exchange Server 2010
1.1. Getting to Know Exchange Server 20101.2. Exchange Server Architecture1.2.1. x64 Processor Requirement1.2.2. Windows Server 2008 x641.2.3. Installer, Service Pack, and Patching Improvements1.2.4. Server Roles1.2.5. Edge Transport Services1.2.6. Unified Messaging1.2.7. Improved High-Availability Features1.2.7.1. Continuous Replication Basics1.2.7.2. Mailbox Database Mobility1.2.8. MAPI and Directory on the Middle Tier1.2.9. Content Storage Improvements1.2.9.1. Mailbox Databases1.2.9.2. Smaller Transaction Logs1.2.9.3. Improved Search Features1.2.10. Exchange Server Management1.3. Improved Message and Content Control1.3.1. Messaging Records Management1.3.2. Built-In Archiving1.3.3. Message Transport Rules1.3.4. Per-User Journaling1.3.5. Message Classifications1.3.6. Rights Management Service Message Protection1.3.7. New Programming Interfaces1.3.7.1. Exchange Management1.3.7.2. Transport Agents1.3.7.3. Exchange-Managed APIs1.3.7.4. Web Services1.4. Client-Side Features1.4.1. Schedulable and Internal/External Out-of-Office Messages1.4.2. Improved Calendaring and Resource Management1.4.2.1. Resource Management1.4.2.2. Calendar Concierge1.4.2.3. Availability Service1.4.2.4. Autodiscover1.4.3. New and Improved Outlook Web App1.4.4. Windows Mobile and Improved Security1.5. Now, Where Did That Go?1.5.1. Deemphasized Functions1.5.2. Features No Longer Included1.5.2.1. Exchange Server 2003 Features Removed from Exchange Server 20101.5.2.2. Exchange Server 2007 Features Removed from Exchange 20101.6. Clearing Up Some Confusion1.7. The Bottom Line
2. Introduction to Email Administration
2.1. Introducing Email2.1.1. A Brief HistoryofEmail2.1.1.1. Slow Initial Adoption2.1.1.2. Improving the Interface2.1.1.3. Attachments2.1.1.4. Shared Files2.1.2. About Messaging Services2.1.2.1. How Messaging Services Are Used2.1.2.2. How Messaging Servers Work2.1.3. Application Networking Models2.1.3.1. Shared-File Applications2.1.3.2. Client/Server Applications2.2. Things Every Email Administrator Should Know2.2.1. Finding Answers2.2.1.1. Helpful Resources2.2.1.2. Calling for Support2.2.2. A Day in the Life of the Email Administrator2.2.2.1. Daily Administrative Tasks2.2.2.2. Communicating with Your Users2.2.2.3. Preparing Reports2.2.2.4. Scheduled Downtime, Patches, and Service Packs2.2.3. Tools You Should Know2.3. What Is Exchange Server?2.3.1. History of Exchange2.3.2. The Universal Inbox2.3.3. Many Modes of Access2.3.4. Architecture Overview2.3.4.1. Exchange as a Client/Server Mail System2.3.4.2. The Extensible Storage Engine (ESE)2.3.4.3. Exchange and Active Directory2.3.5. Controlling Mailbox Growth2.3.6. Personal Folders or PST Files2.3.7. Email Archiving2.3.8. Messaging-Enabled Applications2.3.9. Objects2.3.10. Public Folders2.3.11. Electronic Forms2.4. The Bottom Line
3. Standards and Protocols
3.1. Components of an Email System3.2. Defining the Standards3.3. Active Directory: The Foundation of Exchange 20103.3.1. Finding Messaging Hosts with the Domain Name System3.3.1.1. Fully Qualified Domain Names3.3.1.2. Canonical Addresses3.3.1.3. Aliases3.3.1.4. Reverse Pointers3.3.1.5. Mail Exchangers3.3.1.6. Sender Policy Framework3.3.1.7. Service Location3.3.1.8. Split Brain DNS3.3.1.9. Disjoint DNS namespace3.3.2. Finding People and Services with Directory Services3.3.3. Kerberos3.4. Other Key Technologies Used by Exchange3.4.1. Moving Messages with the Simple Mail Transport Protocol3.4.2. Accessing Mailboxes with Message Access Protocols3.4.2.1. The Messaging Application Programming Interface3.4.2.2. HTTP and Exchange Server3.4.2.3. POP3 and IMAP3.4.3. Securing Network Sessions with TLS and SSL3.5. The Bottom Line
4. Understanding Availability, Recovery, and Compliance
4.1. Changing from a Technology to a Business Viewpoint4.2. What's in a Name?4.2.1. Backup and Recovery4.2.2. Disaster Recovery4.2.3. Location, Location, Location4.2.3.1. On-Premise Solutions4.2.3.2. Off-Premise Solutions4.2.4. Management Frameworks4.2.4.1. ITIL4.2.4.2. MOF4.3. A Closer Look at Availability4.3.1.4.3.1.1. Service Availability4.3.1.2. Network Availability4.3.1.3. Data Availability4.4. Storage Availability4.4.1. An Overview of Exchange Storage4.4.2. Direct Attached Storage4.4.3. Storage Area Networks4.5. Compliance and Governance4.6. The Bottom Line

5. Message Security and Hygiene
5.1. Transport Security5.1.1. SSL: Pick Your Port5.1.2. How SSL Works5.1.3. Enter Transport Layer Security5.1.4. Opportunistic TLS5.1.5. Domain Security5.2. Message-Level Security5.2.1. S/MIME5.2.2. Rights-Managed Email5.3. Mail Hygiene5.3.1. Blocking Unsolicited Messages5.3.2. Levels of Inspection5.3.3. Why Is My Mail Being Rejected?5.4. The Bottom Line
6. Introduction to PowerShell and the Exchange Management Shell
6.1. Why Use PowerShell?6.2. Understanding the Command Syntax6.2.1. Verbs and Nouns6.2.2. Help6.2.3. The -Identity Parameter6.2.4. Cmdlet vs. Command6.2.5. Cmdlet Parameters6.2.6. Tab Completion6.2.7. Alias6.3. Object-Oriented Use of PowerShell6.3.1. Filtering Output6.3.2. Formatting Output6.3.3. Directing Output to Other Cmdlets6.4. PowerShell v26.4.1. Integrated Scripting Environment6.4.2. Remote PowerShell6.5. Tips and Tricks6.5.1. Managing Output6.5.1.1. Output to Lists or Tables6.5.1.2. Sorting and Grouping Output6.5.1.3. Output to File6.5.2. Out-GridView6.5.2.1. Putting It All Together6.5.3. Running Scripts6.5.4. Running Scheduled PowerShell Scripts6.5.5. Debugging and Troubleshooting from PowerShell6.6. Getting Help6.6.1. Exchange Server 2010 Help File6.6.2. Help from the Command Line6.6.3. Getting Tips6.6.4. Learning from the Graphical User Interface6.7. The Bottom Line
7. Exchange Autodiscover
7.1. Autodiscover Concepts7.1.1. What Autodiscover Provides7.1.1.1. Client Benefits7.1.1.2. Server Benefits7.1.2. How Autodiscover Works7.1.2.1. The Service Connection Point Object7.1.2.2. DNS Options7.1.2.3. Two Step-by-Step Examples7.1.3. Advanced Autodiscover Concepts7.1.3.1. Site Affinity7.2. Planning Certificates for Autodiscover7.2.1. The X.509 Certificate Standard7.2.2. Deploying Exchange Certificates7.2.2.1. Planning Certificate Names7.2.2.2. Issuing and Enabling Certificates with EMC7.2.2.3. Issuing and Enabling Certificates with EMS7.3. The Bottom Line
8. Virtualizing Exchange Server 2010
8.1. Virtualization Overview8.1.1. Terminology8.1.2. Understanding Virtualized Exchange8.1.3. Understanding Your Exchange Environment8.2. Benefits of Virtualization8.2.1. Environmental Impact8.2.2. Datacenter Impact8.3. Virtualization Requirements8.3.1. Hardware Requirements8.3.2. Software Requirements8.4. Operations8.5. Deciding What to Virtualize8.5.1. Exchange Roles8.5.2. Performance Counters8.5.3. Testing8.6. Possible Times to Virtualize8.6.1. Small Office/Remote or Branch Office8.6.2. Site Resilience8.6.3. Mobile Scenario8.7. The Bottom Line
9. Exchange Server, Email, and SharePoint 2007
9.1. SharePoint Overview9.2. Outlook Integration9.2.1. Integration Overview9.2.2. Calendar Integration9.2.3. Creating a Meeting Workspace9.2.4. Contact Integration9.2.5. Task Integration9.2.6. Alert Integration9.2.7. Document Library Integration9.2.8. Outlook 2003 Integration9.3. Email Integration9.3.1. Configuring Outgoing Email9.3.2. Configuring Incoming Email9.3.2.1. Directory Management Service9.3.2.2. Troubleshooting Incoming Email9.4. Indexing Exchange Public Folders9.4.1. Defining a Content Source9.5. The Bottom Line
2. Getting Exchange Running
10. Exchange Server 2010 Quick Start Guide
10.1. Server Sizing Quick Reference10.1.1. Hardware10.1.1.1. Memory10.1.1.2. Processors10.1.1.3. Disk Space10.1.1.4. Network10.1.1.5. Server Virtualization10.1.2. Operating System10.2. Configuring Windows Server 2008 R210.2.1.10.2.1.1. Active Directory Requirements10.2.1.2. Operating System Prerequisites10.3. Installing Exchange Server 201010.3.1. GUI-Based Installation10.3.2. Unattended Installation10.4. Post Installation Configuration Steps10.4.1. Configuring the Mailbox Role10.4.2. Configuring the Hub Transport Role10.4.2.1. Configuring Email Address Policies10.4.2.2. Send Connectors10.4.2.3. Receive Connectors10.4.2.4. Installing Antispam Agents10.4.2.5. Testing the Configuration10.5. Configuring Recipients10.5.1. Creating Distribution Groups10.5.2. Organizational Health10.5.3. Configuring a Postmaster Address10.5.4. SSL Certificate10.5.5. Entering the Product Key10.5.5.1. Testing Outlook Web App10.6. The Bottom Line
11. Understanding Server Roles and Configurations
11.1. The Importance of Server Roles11.2. Exchange 2010 Server Roles11.2.1. Mailbox Server11.2.2. Hub Transport Server11.2.3. Client Access Server11.2.4. Unified Messaging Server11.2.5. Edge Transport Server11.3. Possible Role Configurations11.3.1. Combined Function Server11.3.2. Scaling Exchange Server 2010 Roles11.4. The Bottom Line
12. Exchange Server 2010 Requirements
12.1. Getting the Right Server Hardware12.1.1. The Typical User12.1.2. CPU Recommendations12.1.2.1. Hub Transport CPU Considerations12.1.2.2. Client Access Server CPU Considerations12.1.2.3. Mailbox Server CPU Considerations12.1.2.4. Scaling to Dedicated Servers Roles12.1.3. Memory Recommendations12.1.4. Network Requirements12.1.5. Disk Requirements12.1.5.1. Improved Caching and Reduced I/O Profiles12.1.5.2. Mailbox Storage12.1.5.3. Planning for Mail Growth12.1.5.4. Email Archiving and Mail Storage12.2. Software Requirements12.2.1. Operating System Requirements12.2.2. Additional Software12.2.3. Windows Server Roles and Features12.2.3.1. Preparing Windows 2008 for the Mailbox Role12.2.3.2. Preparing Windows 2008 for the Hub Transport Role12.2.3.3. Preparing Windows 2008 for the Client Access Role12.2.3.4. Preparing Windows 2008 for the Unified Messaging Role12.2.3.5. Preparing Windows 2008 for a Combined Function Server12.2.3.6. Preparing Windows 2008 for the Edge Transport Role12.3. Additional Requirements12.3.1. Active Directory Requirements12.3.2. Installation and Preparation Permissions12.3.3. Coexisting with Previous Versions of Exchange Server12.3.3.1. Coexistence with Exchange Server 200312.3.3.2. Coexistence with Exchange Server 200712.4. The Bottom Line
13. Installing Exchange Server 2010
13.1. Before You Begin13.2. Preparing for Exchange 2010 Ahead of Time13.2.1. Existing Exchange Organizations13.2.2. Preparing the Schema13.2.3. Preparing the Active Directory Forest13.2.4. Preparing Additional Domains13.3. Graphical User Interface Setup13.4. Command-Line Setup13.4.1. Command-Line Installation Options13.4.2. Command-Line Server Recovery Options13.4.3. Command-Line Delegated Server Installation13.4.4. Installing Language Packs13.5. The Bottom Line
14. Upgrades and Migrations
14.1. Upgrades, Migrations, or Transitions14.1.1. Exchange 2003 Migration Overview14.1.1.1. Migration to New Server Hardware14.1.1.2. Leapfrog Migration14.1.2. Exchange 5.5 Migrations14.1.3. Considering Messaging Connectors14.1.4. Legacy Exchange and Third-Party Services14.2. Factors to Consider Before Upgrading14.2.1. Prerequisites14.2.1.1. Hardware and Operating System14.2.1.2. Active Directory14.2.1.3. Exchange Version14.2.2. Setting the Legacy Routing Server Parameter14.3. Choosing Your Strategy14.3.1. Comparing the Strategies14.3.1.1. Migrating Your Exchange Organization14.3.1.2. Upgrading Your Exchange Organization14.3.1.3. An Overview of Transition14.3.1.4. Order of Installation for Exchange 2010 Roles14.3.1.5. Client Access Servers14.3.1.6. Hub Transport Servers14.3.1.7. Mailbox Servers14.3.1.8. Edge Transport Servers14.3.1.9. Unified Messaging Servers14.4. Management Consoles14.5. Coexistence14.6. Performing an Interorganization Migration14.6.1. Is Interorganization Migration the Right Approach?14.6.1.1. Choosing the Right Tools14.6.1.2. Maintaining Interoperability14.6.1.2.1. Light-Switch Migrations14.6.1.2.2. Interoperability Factors14.6.2. Preparing for Migration14.6.3. Moving Mailboxes Using the New-MoveRequest Feature14.6.3.1. Migrating User Accounts14.6.3.2. Permissions Required14.6.3.3. New-MoveRequest Required Parameters14.6.4. Importing Data from PST14.7. The Bottom Line
3. Recipient Administration
15. Management Permissions and Role-Based Administration (RBAC)
15.1. RBAC Basics15.1.1. Differences from Previous Exchange Versions15.1.2. How RBAC Works15.1.2.1. RBAC for Administrators15.1.2.2. RBAC for End Users15.2. Managing RBAC15.2.1. Exchange Control Panel15.2.2. Exchange Management Shell15.3. Defining Roles15.3.1. What's in a Role?15.3.2. Choosing a Role15.3.3. Customizing Roles15.3.3.1. How a Custom Role Works15.3.3.2. Defining Custom Roles15.3.3.3. Unscoped Top-Level Roles: The Exception15.4. Distributing Roles15.4.1. Determining Where Roles Will Be Applied15.4.1.1. Inherited Scopes15.4.1.2. Using Predefined Scopes15.4.1.3. Creating Custom Scopes15.4.2. Assigning Roles to Administrators15.4.2.1. How Roles Are Assigned to Administrators15.4.2.2. Adding Administrators to a Role Group15.4.2.3. Modifying Role Groups15.4.2.4. Directly Assigning Roles to Administrators15.4.3. Assigning Roles to End Users15.4.3.1. How Roles Are Assigned to End Users15.4.3.2. Default User Roles15.4.3.3. Working with Role Assignment Policies15.5. The Bottom Line
16. Basics of Recipient Management
16.1. Exchange Recipients16.1.1. Mailbox-Enabled Users (Mailbox)16.1.2. Mail-Enabled User16.1.3. Mail-Enabled Contacts16.1.4. Mail-Enabled Groups16.1.5. Mail-Enabled Public Folders16.2. Defining Email Addresses16.2.1. Accepted Domains16.2.1.1. Setting Up an Accepted Domain Using the EMC16.2.1.2. Setting Up an Accepted Domain Using the EMS16.2.1.2.1. About Domain Types16.2.2. Email Address Policies16.2.2.1. Changing an Existing Policy16.2.2.2. Creating a New Email Address Policy16.3. The Bottom Line
17. Managing Mailboxes and Mailbox Content
17.1. Managing Mailboxes17.1.1. Using the EMC to Assign a Mailbox17.1.2. Assigning a Mailbox to More than One User17.1.3. Assigning a Mailbox to a User from the EMS17.1.3.1. Assigning Permissions to a Mailbox Using the EMS17.1.3.2. Assigning Full Access Permission17.1.3.3. Assigning Send As Permission17.1.4. Creating a New User and Assigning a Mailbox Using the EMC17.1.5. Managing User and Mailbox Properties17.1.5.1. Using the EMC to Manage User and Mailbox Properties17.1.5.2. Using the EMS to Manage User Properties17.1.5.3. Using the EMS to Manage Mailbox Properties17.2. Moving Mailboxes17.2.1.17.2.1.1. Moving Mailboxes Using the EMC17.2.2. Moving Mailboxes Using the EMS17.2.3. Retrieving Mailbox Statistics17.3. Deleting Mailboxes17.3.1.17.3.1.1. Deleting the Mailbox but Not the User17.3.1.2. Deleting Both the User and the Mailbox17.3.1.3. Permanently Purging a Mailbox17.3.2. Reconnecting a Deleted Mailbox17.3.2.1. Reconnecting a Mailbox Using the EMC17.3.2.2. Reconnecting a Mailbox Using the EMS17.4. Bulk Manipulation of Mailboxes Using the EMS17.4.1. Managing Mailbox Properties with the EMS17.4.2. Scripting Account Creation17.5. Managing Mailbox Content17.5.1. Understanding the Basics of Messaging Records Management17.5.1.1. User Participation17.5.1.2. Possible Scenarios17.5.2. Getting Started with Messaging Records Management17.6. Managing Default Folders17.6.1. List of Default Folders17.6.2. Creating Managed Content Settings17.6.3. Keeping the Deleted Items Folder Clean17.6.4. Creating and Managing Custom Folders17.7. Managed Folder Mailbox Policies17.7.1. Creating Managed Folder Mailbox Policies17.7.2. Assigning Managed Folder Mailbox Policies to Users17.7.3. Enabling Messaging Records Management on the Mailbox Server17.8. The Bottom Line
18. Managing Mail-Enabled Groups
18.1. Managing Mail-Enabled Groups18.1.1. Creating and Managing Mail-Enabled Groups18.1.2. Creating Mail-Enabled Groups18.1.3. Managing Mail-Enabled Groups18.1.3.1. Managing General Properties of Mail-Enabled Groups18.1.3.2. Managing Moderation for Distribution Groups18.1.4. Creating Dynamic Distribution Groups18.1.5. Using the Exchange Management Shell to Manage Groups18.1.5.1. Creating Distribution Groups Using the EMS18.1.5.2. Creating Dynamic Distribution Groups Using the EMS18.1.5.3. Converting Global or Local Distribution Groups to Universal Groups18.1.6. Allowing End Users to Manage Group Membership18.2. The Bottom Line
19. Managing Mail-Enabled Contacts and Users
19.1. Creating and Managing Contacts19.2. Managing Mail-Enabled Contacts and Users Using the EMC19.3. Managing Mail-Enabled Contacts and Users Using the EMS19.4. Implementing Coexistence Between Exchange On-Premise and Outlook Live Deployments19.4.1. Implementing a Single Global Address List in a Coexistence Scenario19.5. The Bottom Line
20. Managing Resource Mailboxes
20.1. How Resource Mailboxes Differ from Regular Mailboxes20.2. Exchange 2010 Resource Mailbox Features20.3. Creating Resource Mailboxes20.3.1. Creating and Defining Resource Mailbox Properties20.3.2. Defining Advanced Resource Mailbox Features20.3.3. Defining Resource Scheduling Policies20.3.3.1. Defining Resource Scheduling Policies Using the EMC20.3.3.2. Defining Resource Scheduling Policies Using the Exchange Control Panel20.3.3.3. Defining Resource Scheduling Policies Using the Exchange Management Shell20.3.3.4. Settings That Can Only Be Configured in the EMS20.3.4. Automatic Processing: AutoUpdate vs. AutoAccept20.4. Migrating Resource Mailboxes20.5. The Bottom Line
21. Public Folder Management
21.1. Understanding Public Folder Support in Exchange 201021.1.1. Understanding Native Exchange 2010 Support21.1.2. Public Folder Limitations21.1.3. Moving the Public Folder Hierarchy to Exchange 201021.2. Creating a Public Folder Database21.2.1. Managing Public Folder Database Properties21.2.2. Defining the Default Public Folder Server21.2.3. Defining Public Folder Administrators21.3. Managing Public Folders21.3.1. Using the Exchange 2010 Public Folder Management Console21.3.1.1. Viewing the Properties of a Public Folder21.3.1.2. Additional Management Tasks21.3.2. Using the Exchange Management Shell to Manage Public Folders21.3.2.1. Performing General Public Folder Tasks21.3.2.2. Manipulating Individual Public Folders21.3.2.3. Manipulating Public Folder Mail Attributes21.3.2.4. Managing Public Folder Databases21.3.2.5. Managing Public Folder Permissions21.3.2.6. Using Additional Scripts for Complicated Tasks21.3.3. Using Outlook to Create a Public Folder21.4. Working with the Public Folder Hierarchy and Replication21.4.1. Understanding Public Folder Replication21.4.2. Replicating Public Folders21.4.3. Configuring Public Folder Replication21.4.4. Understanding Public Folder Referrals21.4.5. Managing Public Folder Permissions21.5. The Bottom Line
22. Getting Started with Email Archiving
22.1. Introduction to Archiving22.2. Archiving22.2.1. Retention22.2.2. Discovery22.2.3. Eliminating PST Files22.2.4. Reducing Storage22.2.5. Compliance22.2.6. Disaster Recovery22.3. Industry Best Practices22.3.1. Storage Management22.3.2. Importing PSTs22.3.3. Retention22.4. Exchange Server 2010 Email Archiving22.4.1. Personal Archive vs. Organizational Archive22.4.2. Policies22.4.2.1. Moving Items Between Folders22.4.2.2. Setting a Retention Tag22.4.2.3. Changing a Retention Tag Policy22.4.2.4. Deleting and Removing a Retention Tag22.4.2.5. Retention Hold22.5. Placing a Mailbox on Retention Hold22.6. Litigation or Legal Hold22.6.1. Placing a Mailbox on Litigation Hold22.7. Enabling Archiving22.7.1. Archive Quotas22.7.2. Exchange 2010 Discovery Operation Considerations22.7.2.1. When Do You Use Discovery?22.7.2.2. Using the Exchange Server 2010 Archive22.7.3. Using Exchange 2010 Discovery22.7.3.1. Viewing the Search Results22.7.4. Offline Access22.7.5. Requirements and Factors to Consider22.7.5.1. Licensing22.7.5.2. Server Storage22.7.5.3. Client Requirements22.8. The Bottom Line
4. Server Administration
23. Creating and Managing Mailbox Databases
23.1. Getting to Know Exchange Database Storage23.1.1. Exchange Server 4.0, 5.0, and 5.5 (First Generation)23.1.2. Exchange Server 2000 and 2003 (Second Generation)23.1.3. Exchange Server 2007 (Third Generation)23.1.4. Exchange Server 2010 (Current Generation)23.1.5. Basics in Storage Terminology23.1.5.1. Mailbox Database23.1.5.2. Transaction Logs23.1.5.3. Storage Groups, RIP23.1.6. Storage in Exchange Server 201023.1.7. An Additional Factor: The Personal Archive23.1.8. Disk Size vs. I/O Capacity23.1.9. What's Keeping Me Up at Night?23.2. Mailbox Storage23.2.1. Maximum Database Sizes23.2.2. Determining the Number of Databases23.2.3. Allocating Disk Drives23.3. Managing Mailbox Databases23.3.1. Viewing Mailbox Databases23.3.2. Creating Mailbox Databases23.3.3. Moving the Mailbox Database EDB File23.3.4. Moving the Mailbox Database Log Files23.3.5. Properties of a Mailbox Database23.4. The Bottom Line
24. Understanding the Client Access Server
24.1. Requirements for the Client Access Server Role24.1.1. Client Access Server Operating System Requirements24.1.2. Client Access Server Hardware Recommendations24.2. Services Provided by the Client Access Server24.2.1. RPC Client Access24.2.2. Address Book Service24.2.3. Mailbox Replication24.2.4. Remote PowerShell24.2.5. Outlook Web App24.2.6. Exchange Control Panel24.2.6.1. ECP for End Users24.2.6.2. ECP for Administrators24.2.6.3. Managing ECP Settings24.2.6.4. Testing the ECP24.2.7. Outlook Anywhere24.2.7.1. Enabling Outlook Anywhere24.2.7.2. SSL Offloading24.2.8. The Autodiscover Service24.2.8.1. Internal Autodiscover24.2.8.2. External Autodiscover24.2.8.3. The Autodiscover XML24.2.9. The Availability Service24.2.10. Offline Address List Distribution24.3. Positioning the Client Access Server in Your LAN24.3.1. Client Access Server Proxying24.3.2. Client Redirection24.3.3. Client Access Arrays24.3.3.1. Load-Balancing Your Client Access Servers24.3.3.2. Configure DNS24.3.3.3. Configuring the Client Access Array24.4. Interoperability with Earlier Versions of Exchange24.4.1. Exchange 2010 Coexistence Behavior24.4.2. Coexistence with Exchange Server 200324.4.3. Coexistence with Exchange Server 200724.5. Certificates24.5.1. Default Certificate Usage24.5.2. Using Subject Alternative Name (SAN) Certificates24.5.2.1. Using the Exchange Certificate Wizards24.5.2.2. Generating a Certificate Request in the EMS24.6. The Bottom Line
25. Managing Connectivity with Hub Transport Servers
25.1. Transport Improvements in Exchange Server 201025.2. Message Routing in the Organization25.2.1. Basics of Exchange Message Routing25.3. Send and Receive Connectors25.3.1. Receive Connectors25.3.2. Send Connectors25.3.2.1. Creating a Send Connector25.3.3. Connectivity to Exchange 200325.4. Messages in Flight25.4.1. Understanding Shadow Redundancy25.4.2. Transport Dumpster25.5. The Bottom Line
26. Managing Transport and Journaling Rules
26.1. Introducing the New Exchange 2010 Transport Architecture26.1.1. All Messages Pass Through Hub Transport26.2. Setting Up Message Classifications26.2.1. Modifying and Creating Message Classifications26.2.2. Deploying Message Classifications26.2.2.1. Exporting Classifications from Exchange26.2.2.2. Out-of-Sync Classifications26.2.2.3. Importing Classifications in Outlook26.3. Setting Up Transport Rules26.3.1.26.3.1.1. Transport Rules Coexistence Between Exchange 2007 and 201026.3.1.2. Transport Rules and Server Design Decisions26.3.2. Selecting Conditions and Exceptions26.3.2.1. Hub Transport Conditions and Exceptions26.3.2.2. Edge Transport Conditions and Exceptions26.3.3. Selecting Actions26.3.3.1. Hub Transport Actions26.3.3.2. Edge Transport Actions26.3.4. Creating New Rules with the Exchange Management Console26.3.5. Creating New Rules with the Exchange Management Shell26.4. Introducing Journaling26.4.1. Implementing Journaling26.4.1.1. Managing Journaling Traffic and Security26.4.2. Reading Journal Reports26.5. The Bottom Line
27. Internet and Email
27.1. What Do You Need to Know?27.1.1. Important Information When Receiving Email27.1.2. Important Information When Sending Email27.1.3. Incorporating a Separate Message Hygiene System27.1.4. Using a Managed Provider27.1.5. Accepted Domains27.1.5.1. Setting Up an Accepted Domain Using the EMC27.1.5.2. Setting Up an Accepted Domain Using the EMS27.1.5.3. About Domain Types27.1.6. Remote Domains27.2. Configuring Hub Transport Servers27.2.1. Configuring the Default Receive Connector27.2.2. Configuring a Send Connector27.3. Implementing Edge Transport Servers27.3.1. Some Background Information on Edge Transport27.3.2. Placement of the Edge Transport Server27.3.2.1. Setting Up the Edge Transport27.3.2.2. Configuring EdgeSync27.3.2.3. Confirming That EdgeSync Is Running27.4. Using Exchange Server 2010 Antispam Tools27.4.1. Enabling Antispam Agents for Hub Transport Servers27.4.2. Enabling Automatic Updates for the Antispam Signatures27.4.3. Content Filtering27.4.4. IP Block and IP Allow Providers27.4.5. IP Block and Allow Lists27.4.6. Recipient Filtering27.4.7. Tarpitting27.4.8. Sender Filtering27.4.9. Sender ID27.4.10. Sender Reputation27.4.10.1. Configuring the Edge Transport Server to Enforce Organization Policies27.5. The Bottom Line
5. Troubleshooting, Operations, and Monitoring
28. Troubleshooting Exchange Server 2010
28.1. Basic Troubleshooting Principles28.2. General Server Troubleshooting Tools28.2.1. Event Viewer (Diagnostic Logging)28.2.2. Test-SystemHealth28.2.3. Test-ServiceHealth28.2.4. Exchange Best Practices Analyzer28.3. Troubleshooting Mailbox Servers28.3.1. General Mailbox Server Health28.3.2. Using Test-MapiConnectivity28.3.3. Checking Poison Mailboxes28.3.4. Checking Database Replication Health28.4. Troubleshooting Mail Flow28.4.1. Using Test-Mailflow28.4.2. Queue Viewer in the EMC28.4.3. Message Tracking28.4.3.1. Self-Service Message Tracking in the Exchange Control Panel28.4.3.2. Message Tracking via the Exchange Management Console28.4.3.3. Message Tracking Using the Exchange Management Shell28.4.4. Exchange Mail Flow Troubleshooter28.4.5. Other Tools28.5. Troubleshooting Client Connectivity28.5.1. Troubleshooting Autodiscover28.5.1.1. Internal Clients28.5.1.2. External Clients28.5.2. Test-*Connectivity Cmdlets28.6. The Bottom Line
29. Monitoring and Performance
29.1. Key Performance Monitor Counters29.1.1. Types of Monitoring29.1.2. Memory29.1.2.1. Use of the Paging File29.1.2.2. Available Memory29.1.2.3. Exchange Server 2010 Memory Requirements29.1.3. Processor29.1.3.1. Exchange Server 2010 Processor Requirements29.1.4. Disk29.1.4.1. Exchange Server 2010 Disk Needs29.1.4.1.1. A Stand-alone Disk Configuration29.1.4.1.2. A DAG Disk Configuration29.1.4.2. Disk Performance Counters29.1.4.2.1. Tier 1 Disk Performance Counters29.1.4.2.2. Tier 2 Disk Performance Counters29.1.4.3. Active Directory29.1.4.4. Network29.1.4.5. MAPI29.2. Using System Center Operations Manager29.2.1. Before Importing the Management Pack29.2.2. Importing the Management Pack29.2.3. Modifying Management Pack Objects29.2.4. Creating an Override Management Pack29.2.5. Management Pack Discoveries29.3. Event Logs29.3.1. Defining a Security Audit Policy29.3.2. Exchange Event Logging29.3.2.1. Exchange Diagnostics Logging29.4. Protocol and Connection Logs29.4.1. IMAP29.4.2. POP29.4.3. Transport29.4.3.1. Connectivity Log29.4.3.2. Message Tracking29.4.3.3. Active User Statistics29.4.3.4. Server Statistics29.4.3.5. Send and Receive Logs29.4.3.6. IntraOrg Connector29.4.3.7. Routing Logs29.5. Other Logs29.6. The Bottom Line
30. Backing Up and Restoring Exchange Server
30.1. Backing Up Exchange30.1.1. Determining Your Strategy30.1.1.1. Why Recover Data?30.1.1.2. Establishing Your Recoverability Goals30.1.1.3. Setting a Backup Schedule30.1.1.4. Backup Alternatives with Exchange30.2. Preparing to Recover the Exchange Server30.3. Using Windows Server Backup to Back Up the Server30.3.1. Performing the Backup30.3.1.1. Verifying That the Backup Features Are Installed30.3.1.2. Onetime Backup30.3.1.3. Automated Backups30.4. Using Windows Server Backup to Recover the Data30.4.1. Users Can Recover Email30.4.2. Recovering the Database30.4.2.1. Recovering to the Original Location30.4.2.2. Recovering to an Alternate Location30.4.2.3. Deleted Mailbox Retention30.4.3. Recovery Database30.4.3.1. Mailbox and Recovery Database Differences30.4.4. Recovering Single Messages30.4.4.1. Configuring for Single-Item Recovery30.4.4.2. Enabling Single Item Recovery30.5. Recovering the Entire Exchange Server30.5.1. Client Access, Hub Transport, and Unified Messaging Roles30.5.1.1. Edge Transport Server30.6. The Bottom Line
A. The Bottom Line
A.1. Chapter 1: Introducing Exchange Server 2010A.2. Chapter 2: Introduction to Email AdministrationA.3. Chapter 3: Standards and ProtocolsA.4. Chapter 4: Understanding Availability, Recovery, and ComplianceA.5. Chapter 5: Message Security and HygieneA.6. Chapter 6: Introduction to PowerShell and the Exchange Management ShellA.7. Chapter 7: Exchange AutodiscoverA.8. Chapter 8: Virtualizing Exchange Server 2010A.9. Chapter 9: Exchange Server, Email, and SharePoint 2007A.10. Chapter 10: Exchange Server 2010 Quick Start GuideA.11. Chapter 11: Understanding Server Roles and ConfigurationsA.12. Chapter 12: Exchange Server 2010 RequirementsA.13. Chapter 13: Installing Exchange Server 2010A.14. Chapter 14: Upgrades and MigrationsA.15. Chapter 15: Management Permissions and Role-Based Administration (RBAC)A.16. Chapter 16: Basics of Recipient ManagementA.17. Chapter 17: Managing Mailboxes and Mailbox ContentA.18. Chapter 18: Managing Mail-Enabled GroupsA.19. Chapter 19: Managing Mail-Enabled Contacts and UsersA.20. Chapter 20: Managing Resource MailboxesA.21. Chapter 21: Public Folder ManagementA.22. Chapter 22: Getting Started with Email ArchivingA.23. Chapter 23: Creating and Managing Mailbox DatabasesA.24. Chapter 24: Understanding the Client Access ServerA.25. Chapter 25: Managing Connectivity with Hub Transport ServersA.26. Chapter 26: Managing Transport and Journaling RulesA.27. Chapter 27: Internet and EmailA.28. Chapter 28: Troubleshooting Exchange Server 2010A.29. Chapter 29: Monitoring and PerformanceA.30. Chapter 30: Backing Up and Restoring Exchange Server

Overview

A top-selling guide to Exchange Server-now fully updated for Exchange Server 2010.

Keep your Microsoft messaging system up to date and protected with the very newest version, Exchange Server 2010, and this comprehensive guide. Whether you're upgrading from Exchange Server 2007 SP1 or earlier, installing for the first time, or migrating from another system, this step-by-step guide provides the hands-on instruction, practical application, and real-world advice you need.

Explains Microsoft Exchange Server 2010, the latest release of Microsoft's messaging system that protects against spam and viruses and allows for access to e-mail, voicemail, and calendars from a variety devices and any location
Helps you thoroughly master the new version with step-by-step instruction on how to install, configure, and manage this multifaceted collaboration system
Covers planning and design, installation, administration and management, maintenance and more

Install or update your Microsoft Exchange Server with this guide, then keep it on hand for a comprehensive reference.

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