10 Steps to Successful Business Writing

Table of contents

1. Cover
2. Titlepage
3. Copyright
4. Contents
5. Let’s face it
6. Preface
7. Introduction
8. Step One: Understand the Demand for Good Writing
9. Step Two: Know Where You're Taking Your Readers
10. Step Three: Be Explicit, Clear, and Concise
11. Step Four: Grad Your Readers' Attention
12. Step Five: Write with Rhythm to Hold Your Readers
13. Step Six: Origanize to Help Your Readers Understand
14. Step Seven: Choose a Tone That Produces Good Results
15. Step Eight: Put Your Best Grammar on the Page
16. Step Nine: Edit, Rewrite, and Refine
17. Step Ten: Master the Documents You Use Most Often
18. Appendix: Steps to Improve Workers' Writing Skills
19. Resources
20. Index
21. About the Author