10 Steps to Successful Facilitation

INDEX

 

 

 

 

Achiever learning styles, 102-3, 106	parking lot (off-agenda items), 153
Acquainters, 34, 36	participants, observing, 153
Active listening, 119	participation, encouraging, 152
Adjourning, team development stage,	pauses, 159
117-18	pitch of voice, 158
Affinity diagrams, 69-71	productive climate, 151
Agenda	professionalism, 153
establishing, 36-39	projection, 158
preparation of, 26-30	pronunciation, 158
sticking to, 151	questions, asking, 152
Agreements from participants, 48	reframing, 155
Alternatives, 56-57	restarting meeting, 150
Analogies, 46	reviewing meeting objectives, agenda,
Analysis of problem, 56	151
Appointing participants for key tasks, 151	room preparation, 149-50
Appropriateness of group, ...