STEP FOUR

Use Tools and Techniques to Engage Participants

 

 

OVERVIEW

Systematic decision making Problem-solving model Types of facilitation tools

Group appropriateness

 

Effective team decision making doesn’t just happen—it’s hard work! A large percentage of a facilitator’s time is spent helping teams make decisions. This entails generating the ideas for solutions and then selecting the best answer offered by the team. This chapter describes a number of methods and techniques to facilitate group problem solving and decision making.

Systematic Decision Making

The fact is, groups are notoriously inefficient and often ineffective at solving problems and making decisions. The reasons for this include the following:

  • Organizations address simple, ...

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