STEP FIVE:

Use a Reliable Process to Facilitate the Meeting

Step-by-step problemsolving method

Types of facilitation tools

Process tool application

Groups tasked with providing dif ferent views on a topic or issue, solving problems, coordinating complex work processes, or implementing change initiatives are often ineffective in getting decisions made and procedures in place.

Enter the facilitative meeting. In these types of meetings, the meeting leader (or other skilled person) plays the role of a facilitator—that is, a person who has no decision-making authority within a group but who guides the group to work more efficiently together, create synergy, generate new ideas, and gain consensus and agreement.

The purpose of facilitation is to ...

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