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10 Steps to Successful Customer Service by Maxine Kamin

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STEP FIVE

Use the Law of Attraction—Be Positive

OVERVIEW

  • Understand the Law of Attraction
  • Stay positive
  • Avoid negative triggers
  • Use positive regard on the phone and in email

A lot has been written about the importance of being positive. The Law of Attraction is a concept that has been traced through history from Shakespeare, Newton, Edison, and Einstein, to Jerry and Esther Hicks, Jack Canfield, Wayne Dyer, and many other popular psychologists and speakers.

Understand the Law of Attraction

The Law of Attraction is a principle that suggests you are attracting what you have in your life. Proponents of the concept teach that it is the power of thought that makes things happen, as if you were shaping your destiny one thought at a time. The ...

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