STEP TEN
Develop World-Class Competencies
OVERVIEW
- Leverage competency
- World-class sales professionalism
- Foundational competencies
- Create and close opportunities
- Protect accounts
Think about any new job you've started. You were probably given basic objectives that you were expected to achieve or a vague description of the skills you needed—but without a clear definition of how you were going to be evaluated, how success would be measured, or even how to get started.
For example, as a new sales professional, you may be asked to
- drive revenue
- create and maintain successful client relationships
- build trust and loyalty with every client interaction
- capture more market share and competitive knowledge
- execute the vision and strategy of the ...
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