INTRODUCTION
Successfully managing change will always be important. As the pace of change continues to increase, the skills needed to know how to change to be better, faster, and cheaper will increase in importance. Whether the change is based on new technological capability (just look at what the Internet has done), advances in healthcare and the quality of life, organizational changes (mergers and acquisitions, downsizing, outsourcing, off-shoring, start-up), or changes in geo political positions around the world, those that can adapt and be in front of the change curve will have the most success.
Managing, and in some cases, creating change offers opportunities and challenges. The key is to understand what is happening, minimize the risk ...
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