10 Steps to Successful Facilitation

Index

A

accessibility

closed captioning, 139

doorway width, 34

multi-language audiences, 139

acquainters

fancy saying, 41–42

name that person, 42–43

people bingo, 43

the question web, 42

quick questions, 45

show and tell, 44

two truths and a lie, 45

for virtual groups, 44–45

virtual tours, 44

adjourning (stage 5 of team development), 115

affinity diagramming, 59–61

agenda

creating a parking lot for off-agenda items, 48, 94, 109

preparing an, 23

reviewing the agenda during debriefing, 147

sample, 24

sharing and gaining group consensus on the, 45–46

sticking to the, 93, 109

analogies and metaphors, 101–102

anonymous suggestions, 54–55

anxiety, relieving

acquainters, 41–45

techniques for the facilitator, 33

assessment. See also evaluation

facilitator ...