Step 8

Promote Influence Skills

“Who shall set a limit to the influence of a human being?”

—Ralph Waldo Emerson

Overview

• Recognize influence opportunities and challenges.

• Foster four crucial influence skills.

• Strengthen influence progressively.

Mari, a senior leader, was thrilled to be working with Patrick, who was slated to be developed for a senior manager role. Patrick was a product manager with an appliance manufacturer. Mari had been working with him for over a year, and they had made considerable progress with his strategic leadership and competitive insights.

Patrick had just been tapped to lead a team charged with identifying how to address the slumping sales level of their signature products. They knew customer interests were ...

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