4. Universal Principles for Troubleshooting
An advance organizer is a technique from the field of education which helps students learn faster and better (see Koster’s Theory of Fun) The idea is to provide a high-level overview or hook that prepares the student for what they will learn next. It can be designed to help them relate the new concepts to other things they already know and put everything in context. In the case of a player, it lets them know that new information is on the way or that a transition is about to take place. Advance organizers have several forms in video games.
The first advance organizer a player is likely to encounter is Hype. This type includes ads, previews, game press, conventions like E3, trailers, ...